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Faulkner Subaru Bethlehem - Service Center
Bethlehem, PA
34 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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34 Reviews of Faulkner Subaru Bethlehem - Service Center
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November 06, 2019
Customer service is amazing! In today's world where it is rare to call a company and speak to a "real" person, Faulkner takes customer service to a new level. Not only do you spe In today's world where it is rare to call a company and speak to a "real" person, Faulkner takes customer service to a new level. Not only do you speak to a person, a person will come to your home and set up your remote garage opener. Service like this is priceless! More
by J Theman
Employees Worked With
Morgan McGinnis
Helpful August 16, 2019
Great Service at Faulkner I have leased Subaru vehicles for over 20 years and always have my service done at the Faulkner Service Department. I never have trouble getting an a I have leased Subaru vehicles for over 20 years and always have my service done at the Faulkner Service Department. I never have trouble getting an appointment when it is convenient for me. I always wait for my vehicle while being serviced and it is a comfortable, clean place to sit and wait for my vehicle. I tell all my friends how I actually enjoy going to the dealership for my servicing because I can sit and read and know they are addressing all my concerns and taking care to make sure my vehicle is a safe one for me to drive. More
by Jan
Employees Worked With
John Giglio and all the other service personell who are wonderful to work with, Mark Robbins
July 31, 2019
My experience with Faulkner Subaru I have had an excellent experience with Faulkner Subaru initial sales to my follow up visit. Everyone has been knowledgeable, helpful and personable. I have had an excellent experience with Faulkner Subaru initial sales to my follow up visit. Everyone has been knowledgeable, helpful and personable. I live in the New Tripoli area and could have leased my Subaru closer to home...I’m happy I didn’t. I most recently dealt with Morgan who should be commended. I like my new Outback and am just as pleased with the dealership. Not much else I can say. More
by Gizmo
May 23, 2019
First Oil Change I schedule my first oil change online which was very easy to do and my appointment went as planned. I waited for the service to be completed in the c I schedule my first oil change online which was very easy to do and my appointment went as planned. I waited for the service to be completed in the customer waiting area for such a very short period of time which was great. More
by DebiB
Employees Worked With
Mark Robbins
May 13, 2016
Faulkner Collision did an excellent job The staff did a better job of painting than the dealer from where we bought the new car. When a small nick was detected after the work was done, it w The staff did a better job of painting than the dealer from where we bought the new car. When a small nick was detected after the work was done, it was corrected at no cost. Then 2 small paint chips were detected, those were fixed quickly also. Staff was very friendly. Thank you, it was very appreciated. I will post these positive comments at online review sites. Good word and service deserves to be rewarded and positively referred to others. More
by Ravisaj
Employees Worked With
February 28, 2016
Great customer service!! Waiting area is very comfortable, complimentary water and coffee is great. Best part is, I didn't have to be there long. Very prompt 12k mile service, Waiting area is very comfortable, complimentary water and coffee is great. Best part is, I didn't have to be there long. Very prompt 12k mile service, especially since I drove in without an appointment. Very pleased with service and attention to detail. More
by Frankie
January 12, 2016
Excellent Service Fast and courteous... I would highly recommend them to anyone. They are always willing to go above and beyond to make sure you are taken care of. They Fast and courteous... I would highly recommend them to anyone. They are always willing to go above and beyond to make sure you are taken care of. They are awesome... More
by Phil B
Employees Worked With
Anthony Cruz
December 22, 2015
Anthony Cruz, Subaru Service Advisor , was knowledgeable and took the time to explain things and answer my questions. He was also courteous, pleasant and friendly. I also appreciated th , was knowledgeable and took the time to explain things and answer my questions. He was also courteous, pleasant and friendly. I also appreciated the loaner vehicle, while my car was being serviced. Thank you. More
by lhall21
Employees Worked With
Anthony Cruz
December 15, 2015
Easy process Easy from calling for appointment to paying the bill. Ease of making appointment, explained process and results, professional, well trained staff, cl Easy from calling for appointment to paying the bill. Ease of making appointment, explained process and results, professional, well trained staff, clean, pleasant waiting room. Keep it up! More
by anneh10
Employees Worked With
Anthony Cruz
November 08, 2015
Excellent service! Each time I've been in for routine service, they explain everything thoroughly and were conscious of my time. I had a cosmetic defect on my bumper tha Each time I've been in for routine service, they explain everything thoroughly and were conscious of my time. I had a cosmetic defect on my bumper that they fixed quickly and it was a very reasonable price! They always clean my car (complimentary) when I'm in for any service and do a great job! I would recommend Faulkner to everyone!! More
by HG13
Employees Worked With
Service I can't remember the employees
