43 Reviews of Frank Bernhard
April 24, 2024
I found a car I loved and was ready to buy until the finance guy came over. He was super misogynistic talking down to me and basically telling me the that unless I financed through him I was doing it wr finance guy came over. He was super misogynistic talking down to me and basically telling me the that unless I financed through him I was doing it wrong. He was uneducated in the type of loan I had and was unwilling to listen to me or work with me at all unless I was going to finance through them. They also had promised me yesterday that they would hold the car for a week with a deposit and then today they were unwilling to do that. There was no customers in the store when I was there and now I understand why. Save your time and money and stay away from that shady finance guy!!! More
November 22, 2023
Started with online team that put together a great deal for me then the sales team took over and got me through financing and intro to service department. Finance was not pushy at all nice change from what for me then the sales team took over and got me through financing and intro to service department. Finance was not pushy at all nice change from what I was use to at other dealerships. They even drove 45 minutes to pick me up so I could get the Forester without my wife using her time. Shout out to Tyler and Anthony both showed great customer service to me. More
Other Employees Tagged: Ziad Abdelmassih, Anthony Turk , Tyler
September 13, 2023
They were very friendly and helpful to me finding a car I was looking for. I was looking for. More
Other Employees Tagged: Eric Stuettgen
March 23, 2023
A very stress free negotiation. All parties involved tried to make deal as comfortable as possible. No hidden surprises. Eric and Steve were great to work with All parties involved tried to make deal as comfortable as possible. No hidden surprises. Eric and Steve were great to work with More
Other Employees Tagged: Steve Miller, Eric Stuettgen
January 09, 2023
Dylan was very helpful, showed me everything on the dash, hooked up my cell, asked if I had any questions. I would highly recommend Dylan and the team @ Faulkner. hooked up my cell, asked if I had any questions. I would highly recommend Dylan and the team @ Faulkner. More
Other Employees Tagged: Dylan Haas
December 28, 2022
From the first meeting til I actually received my car I felt I was treated as someone special. My husband died this year and this was the first car I bought by myself. There was lots of research, looking a felt I was treated as someone special. My husband died this year and this was the first car I bought by myself. There was lots of research, looking at other cars, dealers etc. I fell in love with the Crosstrek, and was not sure I could afford the payments, I kept looking, researching and making choices. So when I decided to lease, again I checked other cars, and dealerships. I kept coming back to the Suburu, and contacted Faulkner about a Crosstrek I saw online. Went in and talked and said yes. No pressure, answered all my questions, from expenses, to extras, to ownership. Will always recommend Faulkner for anyone looking for a car! More
Other Employees Tagged: Mark Eschner , Matthew Wulf
December 09, 2022
Dylan was amazing. He is so knowledgeable and proactive in helping us through all the steps from finding our car to pick up. The process was quick and easy and the Faul He is so knowledgeable and proactive in helping us through all the steps from finding our car to pick up. The process was quick and easy and the Faulkner dealership really cared about making sure we were totally happy with our purchase. Would recommend over and over again. More
Other Employees Tagged: Dylan Haas
August 31, 2022
Mark and subaru are absolutely fantastic and very accommodating. They kept constant contact through the process and were very nice and courteous. I would absolutely come back again to buy a Subaru he accommodating. They kept constant contact through the process and were very nice and courteous. I would absolutely come back again to buy a Subaru here. More
Other Employees Tagged: Mark Eschner
May 17, 2022
Dylan Haas was fantastic during the purchasing process. He was smooth amd easy to work with, made everything simple to understand from a pricing standpoint, explained all of the features of the car, gave u He was smooth amd easy to work with, made everything simple to understand from a pricing standpoint, explained all of the features of the car, gave us a great price, and even got us into a car over a month sooner than originally planned in the exact specification we wanted. I would highly recommend him and Faulkner to anyone looking for a Subaru! More
Other Employees Tagged: Dylan Haas , Luis Burgos
March 21, 2022
Eric, my sales rep, was very helpful and made my experience of trading my old Forester and buying a new, very smooth and simple. The finance process was quick, simple and not pressured. I appreciate experience of trading my old Forester and buying a new, very smooth and simple. The finance process was quick, simple and not pressured. I appreciate the ease and simplicity of my 2022 Forester purchase at Faulkner Subaru. I feel like I got a fair trade value, paid a fair price for the new one, and I’m happy with my new monthly payment. More
Other Employees Tagged: Eric Stuettgen