Faulkner Subaru Mechanicsburg

they sell you vehicles that cost over 10k and need over 5k in repairs and lie to you saying things work when they don't. very poor service. stay away. only thing for sale here is lemons. 5k in repairs and lie to you saying things work when they don't. very poor service. stay away. only thing for sale here is lemons. More

Had my back! I bought a used car, got the 2 year warranty, thought I covered all the bases....3 days later the check engine light came on, they checked and service I bought a used car, got the 2 year warranty, thought I covered all the bases....3 days later the check engine light came on, they checked and serviced it no charge. The problem continued, as it turns out it was the rings. Warranty didnt cover because they call that normal wear and tear. Eric Witmer used car sales manager could have said I had bought it as is. However he did not, I was given a spectacular loaner car and was in regular contact with Eric ,as he searched for a new car for me. Fast forward to today...I signed the papers on a great car,younger,lower miles,better warranty all for the price of the first car!!!!! I am soooooo happy! Eric, Mike Sean I can never thank you enough for all your kindness More

Awesome experience and a fantastic SUBARU WOW is the word I will use to say of our first experience with Faulkner Subaru of Mechanicsburg and with Jessica Evans sales associate. Because of my WOW is the word I will use to say of our first experience with Faulkner Subaru of Mechanicsburg and with Jessica Evans sales associate. Because of my husbands disability we were looking for a vehicle that he could enter and exit with ease. We went to Faulkner and we were greeted with Jessica and the search stopped in that showroom. There it was. The Subaru outback. Hubby sat in it and did not want to get out. Seats are so comfortable and it is very roomy inside. No problem with putting a wheelchair in the cargo area. I love the media system. We purchased the 3.6 and does that vehicle have power I was blown away. I absolutely Love the Outback. Jessica and Chris were great and we felt like we are part of the Faulkner family. Thank you for a wonderful experience. More

2015 Forester Our sales consultant Tom Hoffman was exceptional. He was very knowledgeable and helpful. The day started out as just going for a test drive, and we en Our sales consultant Tom Hoffman was exceptional. He was very knowledgeable and helpful. The day started out as just going for a test drive, and we ended up going home with the car. They had a car with everything I wanted in stock. More

Amazing experience! Zack was beyond amazing in helping my husband and I purchase my new forester! He really treated us like family, and helped me every step of the way to Zack was beyond amazing in helping my husband and I purchase my new forester! He really treated us like family, and helped me every step of the way to find the perfect vehicle. He went above and beyond to make the process and experience a great one! I will definitely be coming back to him again for another subaru. More

My first Subaru My first experience with Faulkner Subaru, at the Mechanicsburg locations was an easy, try to accommodate and no pushy sales person experience. Workin My first experience with Faulkner Subaru, at the Mechanicsburg locations was an easy, try to accommodate and no pushy sales person experience. Working with the entire sales team was a great experience. Can't wait for the new location to open. More

Faulkner Subaru ...THE BEST !!! My wife and I were looking for a new vehicle. we started our search at Fauklner Subaru in Mechanicsburg, Pa. We have never owned a Subaru but really l My wife and I were looking for a new vehicle. we started our search at Fauklner Subaru in Mechanicsburg, Pa. We have never owned a Subaru but really liked the new XV Crosstreks. That is where our search ended as well! We met Michael Ulrich and told him what we were looking for and he went above and beyond what we expected in finding us what we were looking for. The service and kindness at Faulkner Subaru Mechanicsburg was outstanding. We absolutely love our new XV Crosstrek and will enjoy it for years to come! We will ALWAYS own a Subaru now! Excellent service and excellent vehicle!!!Highly recommended dealership! More

An Amazing Place! This is the 3rd car we have bought through Faulkner. This time we went to the new store in Mechanicsburg. What an amazing experience. They did ever This is the 3rd car we have bought through Faulkner. This time we went to the new store in Mechanicsburg. What an amazing experience. They did everything they could on price and made sure we got what we wanted. Mike our sales associate was very helpful. He made sure I understood my new car and answered every questions I had even if he had to look it up. They were even helpful and patient since we had our 3 month old along. They made sure our trip wasn't wasted. I plan on coming back for years to come with family and friends. More

Great Experience!!!! I went to this location to buy 2015 Subaru Forester 2.5i, quartz blue color as advertised and met Mike. The vehicle was available but sold, but Mike c I went to this location to buy 2015 Subaru Forester 2.5i, quartz blue color as advertised and met Mike. The vehicle was available but sold, but Mike called to the dealers and arranged the same color vehicle with some additional features. Finally I purchased new 2015 Subaru forester. Mike was great in explaining the benefits of Subaru and features while going for test drive. Overall great experience with Faulkner and Mike is great. More

Jessica Evans you ROCK! Thank you for a wonderful experience In February 2015, we had the pleasure of having Jessica Evans help us with our new car purchase at Faulkner Subaru of Mechanicsburg. Jessica answered In February 2015, we had the pleasure of having Jessica Evans help us with our new car purchase at Faulkner Subaru of Mechanicsburg. Jessica answered every possible question we asked her and believe, me we had a multitude of questions! Jessica was patient and helpful and made us feel comfortable and at ease. She allowed us to drive all of the vehicles we were interested in. She was never " pushy" in terms of trying to "close a sale" with us. She treated my wife, daughter and I like we were family. After working with Jessica in person and over the phone for a period of several days, we decided on a 2015 Subaru Impreza Premium. When the day arrived to pick the vehicle up Jessica sat with us for quite some time and thoroughly went over the owner's manual and all the related paperwork ensuring we understood everything and were comfortable with all the details. That was the first time we had ever had a sales person take the time to review those materials with us. Jessica took the time to sit in the vehicle with my daughter and I and go over all the controls and options. The care and professionalism my family received from Jessica Evans and the entire Faulkner team was a refreshing change compared to the experience we had purchasing our last two vehicles from one of the nearby competing dealerships. Prior to the last two vehicles purchased at a nearby competitor, we purchased 5 vehicles from the Saturn Dealership which has since closed. My wife and I were broken hearted when Saturn went out of business and thought we would never again experience that type of personal attention and friendliness. We are ecstatic to know that there is now a dealership that compares to those positive experiences we had with Saturn. I can say with 100 percent certainty that the next two vehicles my wife and I purchase will be through Faulkner. We hope Jessica will still be there when that time comes. We would highly recommend Jessica Evans and Faulkner Dealership of Mechanicsburg to anyone who interested in a new or used vehicle without reservation. Thank you Jessica for such a wonderful car buying experience! More