Faulkner Toyota Trevose

20,00 mile check Everyone is always helpful and friendly on location . Scheduling and getting someone on the phone when transferred to scheduling however always takes Everyone is always helpful and friendly on location . Scheduling and getting someone on the phone when transferred to scheduling however always takes multiple attempts. Service many times will ring to a voice mail. this most recent appointment i had to schedule on line because i had left 2 voicemails and didn’t get a call back. I did have better luck getting an actual person when i needed to make a change to my appointment time. And they were very accommodating to my need to reschedule. At previous dealerships that I had purchased cars thru when you take a car for service the car is washed when completed. Would be nice if Toyota considered adding that to service calls. Overall I am pleased with the staff and service at Faulkner. More

excellent service great service by rich and greg always excellent job thank you staff is great and facility clean and neat thank you will be back grat job great service by rich and greg always excellent job thank you staff is great and facility clean and neat thank you will be back grat job More

Brand new beauty of a RAV4! If I’m being honest, I didn’t have much interest in the RAV4 prior to going out and looking at cars. I test drove it on a whim, and now I’m obsessed w If I’m being honest, I didn’t have much interest in the RAV4 prior to going out and looking at cars. I test drove it on a whim, and now I’m obsessed with it! Bruce Glantz quite literally sold me on the car! Bruce explained everything about the car and the safety features in perfect detail, which I very much needed due to an accident that I experienced recently, and he made me feel extremely comfortable throughout my whole shopping process. I never knew buying a brand new car could be so easy! I couldn’t be any happier with my new 2018 RAV4 XLE AWD, the price that I received, or the entire experience that I had because of Bruce! Thank you!!! More

Fantastic Fast I felt I could trust my agent. He was knowledgeable but not pushy It was a very pleasant experience and I left feeling like I got a great deal I felt I could trust my agent. He was knowledgeable but not pushy It was a very pleasant experience and I left feeling like I got a great deal More

Excellent customer service My daughter took her car in for the first time and they really made it easy for her. The waiting area is comfortable and the people are really friendl My daughter took her car in for the first time and they really made it easy for her. The waiting area is comfortable and the people are really friendly. The sales guy who sold us the car came over to say hi which was a nice touch. More

Relaxed yet Hard working Mike Smith, our sales rep, track down all of the cars we picked out online. After driving 3 from the lot and messages to and from another dealership a Mike Smith, our sales rep, track down all of the cars we picked out online. After driving 3 from the lot and messages to and from another dealership about two other cars we finally selected a used RAV4. Because of our online research we knew we were getting a good price. They were very accommadating of our little nit-picking about an possible prob with the paint on the hood and the manager came out and waxed the hood of the car while Mike started the paperwork! I needed certain things explain to me more than once and they were never impatient with me. The financing part was painless, thank you Dawn! THANKS SMITTY! More

Perfect! My experience at Faulkner Toyota was so great, they made it painless and really helped me find the car I've been looking for! They didn't pressure me My experience at Faulkner Toyota was so great, they made it painless and really helped me find the car I've been looking for! They didn't pressure me at all, they let me shop around at my own pace and most importantly they made me feel like I was well taken care of. I would recommend Faulkner Toyota to anyone! More

Take good care of me! I’ve had four Toyotas all but one was purchased from Faulkner. I first chose Faulkner because they had the first female salesperson. I was the first I’ve had four Toyotas all but one was purchased from Faulkner. I first chose Faulkner because they had the first female salesperson. I was the first “disabled buyer” needing hand controls, they had at the time. It was a learning experience for the both of us! Faulkner was “there” and accommodating all the way. Going “above & beyond”. Therefore, being a “Toyota gal” I wouldn’t go anywhere else! Service, of any kind, I choose Faulkner! More

Very efficient process. Salesman was very knowledgeable and helpful in explaining the differences in the Avalon models. Anthony gave a thorough description of all the option Salesman was very knowledgeable and helpful in explaining the differences in the Avalon models. Anthony gave a thorough description of all the options and equipment in the vehicle. More

Great sales man Anthony Rocchi Anthony always replied to my questions quickly. Also he was very pleasant and patient until I made a final decision to purchase Rav 4 Hybrid. Anthony always replied to my questions quickly. Also he was very pleasant and patient until I made a final decision to purchase Rav 4 Hybrid. More