
Federico Chrysler Dodge Jeep Ram
Wood River, IL
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Showing 326 reviews
Overall A Good Experience My husband and I looked at several dealerships for good deals and I found that Federico in Wood River had the best deals for us. Keith Dalton was ver My husband and I looked at several dealerships for good deals and I found that Federico in Wood River had the best deals for us. Keith Dalton was very easy to work with and he was exceedingly patience with us while we tried to decided what to do. He even came in on his day off to finalize the paperwork and sell us the car. The finance guy Steve Moore however was extremely insistent with the extended warranties. He was rather rude and terse with us after we declined taking any extended warranties. Overall I would go back there to buy a new car from Keith Dalton, but I won't ever deal with Steve again. More
Very thorough salesman After having gone to two other dealerships I made an appointment to see a used KIA I saw online at Federico. Worked with Keith Dalton, who was pleasan After having gone to two other dealerships I made an appointment to see a used KIA I saw online at Federico. Worked with Keith Dalton, who was pleasant, not pushy and very patient showing me every detail of the car, especially setting up the hands free phone system. Michael Orlet the finance manager was very helpful and took time to explain the warranty. Again, I felt they had my best interest in mind, not just another sale. Would buy here again even though its about 35 miles from my home. More
service dept I have purchased several Jeeps from Federico over the last 15 years and I am very happy with the sales and service. They have always been fair with me I have purchased several Jeeps from Federico over the last 15 years and I am very happy with the sales and service. They have always been fair with me and I plan on buying a new Jeep this spring from them. More
The car I wanted, at a deal better than I asked! Worked with Dave Sanders today at this dealer. Excellent customer service and friendly atmosphere. After spending four days at three different dodge Worked with Dave Sanders today at this dealer. Excellent customer service and friendly atmosphere. After spending four days at three different dodge dealers, Federico gave me the car I initially wanted at a price less than I offered. They got the job done. It really impressed me when the owner came out to congratulate me on my new car and ensure I was completely satisfied. Federico will be my dealer for all future purchases! More
Very pleasant experience! Just purchased a new Jeep Cherokee Trailhawk from Federico. I did a lot of research and shopping online, knowing quite a bit about the vehicle and pr Just purchased a new Jeep Cherokee Trailhawk from Federico. I did a lot of research and shopping online, knowing quite a bit about the vehicle and pricing. When we arrived at Federico, we met Anthony Hume, our sales rep. We couldn't be happier about this purchase! This was an unbelievably pleasant experience. Tony was VERY helpful and knowledgeable about the vehicle, The customer service was awesome. This was probably the most pleasant vehicle buying experience I've ever had. By the way... LOVE the Trailhawk!!! More
Great Service Sales Service and Parts dept are very friendly and very helpful thank you too the employees at Federico thank you Courtni in Service and Tom in Parts Sales Service and Parts dept are very friendly and very helpful thank you too the employees at Federico thank you Courtni in Service and Tom in Parts and Sales Team !!! More
car shopping for daughter Started by shopping on line found the car we wanted went to the dealership looking for Dave he was off so we met Larry a very nice guy gave all my inf Started by shopping on line found the car we wanted went to the dealership looking for Dave he was off so we met Larry a very nice guy gave all my info to Dave. After Dave took care of all the paperwork we met Steve who took care of all of the financing. Both Dave and Steve were great to work with and kept the process moving I have already recommended friends and family to Federico. My daughter LOVES her new dart Thanks Guys Richard Dooley More
My Review Overall experience was pretty good. Larry was very nice! Not pushy at all! Wish we could have gotten a little off the sticker price even though they Overall experience was pretty good. Larry was very nice! Not pushy at all! Wish we could have gotten a little off the sticker price even though they were on "sale" and/or more than $500.00 for our trade in. All in all we are very happy with our vehicle. More
Absolutely Amazing! I will ONLY go to Federico from now on. My Fiancé and I bought our first vehicle there and we were lucky and blessed to have David Watkins as our salesman. A few months later my mom bought a My Fiancé and I bought our first vehicle there and we were lucky and blessed to have David Watkins as our salesman. A few months later my mom bought a vehicle from David also. We were beyond pleased with his services and friendliness! Were going Dodge! More
New RAM If you are in the market to buy a vehicle, I highly recommend going to Federico and seeing David Sanders! I promise you will not be disappointed! I al If you are in the market to buy a vehicle, I highly recommend going to Federico and seeing David Sanders! I promise you will not be disappointed! I always dreaded the whole car buying experience until I worked with David at Federico. He made the car buying process so easy and stress free.. The 2 most important things to me other than price when buying a car! More