Federico Kia

Everyone seemed very professional and the dealership was very nice. Salespeople were very willing to answer any questions we had very nice. Salespeople were very willing to answer any questions we had More

Very efficient staff. Thorough when passing information to client. Very clean environment. Thank you for your time Thorough when passing information to client. Very clean environment. Thank you for your time More

Brought our car in for a busted muffler at 45,000 miles, they said they couldn't find the problem and sent us out without fixing anything, brought it back at 60,500 miles for the same issue after having to they said they couldn't find the problem and sent us out without fixing anything, brought it back at 60,500 miles for the same issue after having to diag the exact issue myself they wouldn't cover it due to it being 500 miles out of warranty. Steer away. Massive scam More

Even though the dealership has changed owners since I started using it 10 years ago, I am happy to say the car buying experience and experience with the service dept has been consistently excellent Abou started using it 10 years ago, I am happy to say the car buying experience and experience with the service dept has been consistently excellent About the last purchasing.experience (2 days ago) I found Josh Carter, the salesman to be friendly, not pushy and very helpful in showing and how to operate the SUV's new features. He was extremely patient in answering this 84 year' old's questions even though he was also dealing with other customers at the time.. Business Manager Brain Wright was also very friendly and went to lengths to explain what I was purchasing. Once again I highly recommend this dealership and working with the 2 men I have just mentioned. More

I have purchased three vehicles with Federico and I just purchased a fourth one and they have been excellent serving me. Keep me informed on everything. purchased a fourth one and they have been excellent serving me. Keep me informed on everything. More

All the guys there are perfect and very funny. Brian was absolutely amazing. I would highly recommend this dealer for anyone looking for a nice vehicle. Thanks guys I’m extremely happy Brian was absolutely amazing. I would highly recommend this dealer for anyone looking for a nice vehicle. Thanks guys I’m extremely happy More

I deem this dealership discriminative wanted back dated oil receipts from 3 years ago to fix company maintenance issues and was still rejected they basically only fixed what they wanted and told me come ge oil receipts from 3 years ago to fix company maintenance issues and was still rejected they basically only fixed what they wanted and told me come get my vehicle was very unhappy also made me change my insurance for nothing wasn’t even given a loaner vehicle so unsatisfied don’t recommend anything from them Sarah isn’t good at her job either very unprofessional More

We recently visited this dealership as we had just moved to Troy and I needed a new vehicle. I was looking for a specific K5. They didn’t have the exact one I wanted and I was in need of one immediately so to Troy and I needed a new vehicle. I was looking for a specific K5. They didn’t have the exact one I wanted and I was in need of one immediately so we ended up not making a purchase here. I wanted to write a review though because Chuck was so friendly and helpful! He was knowledgeable about the vehicle I was interested in and offered to have the one I wanted delivered to the dealership for me in 1-2 days. Had I not been in such a bind I’d have accepted his offer. I will definitely keep his information for future reference and I would happily refer friends and family to him as well. More

Everyone and everything was perfect! We will highly recommend!! Especially grateful for the thorough explanations of all of the tech products in the car that we have never had. We never We will highly recommend!! Especially grateful for the thorough explanations of all of the tech products in the car that we have never had. We never felt rushed. More

Very well organized, friendly people who waited on me and my wife! I was very pleased with my experience and my wife! I was very pleased with my experience More