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Feldman Chevrolet of Highland
Highland, MI
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Sneaky and Untrustworthy After buying my first car at this dealership, I would NEVER recommend them to anyone, not even my worst enemy. Got suckered into the high pressure sal After buying my first car at this dealership, I would NEVER recommend them to anyone, not even my worst enemy. Got suckered into the high pressure sales tactics and they put me into a loan that I was upside down on the moment I left the dealership. Then, told me to get the warranty that will cover everything, even the powertrain, even though GM has their powertrain warranty. They do not have your best interest in mind when selling you a car. Even the service department is rude and claims they cannot find an issue. I brought my car in there 3 times for a squeaky blower motor and on the third time when the squeaking was so bad was when they finally replaced it. Steer clear of this dealership! More
Very fast and very professional. Have been going to Feldman for a couple years and have leased two from them. The service 8n those two vehicles has been excellent also. The coffee is Have been going to Feldman for a couple years and have leased two from them. The service 8n those two vehicles has been excellent also. The coffee is good too! More
Friendly staff Dealer personnel are always friendly and eager to wait on you. They always fix the problem the first time so you don't have to keep going back. Dealer personnel are always friendly and eager to wait on you. They always fix the problem the first time so you don't have to keep going back. More
2018 'Nox has defective rear vision camera guidelines. This dealer first said GM designed it (defectively) and won't fix. Then wrote they never should have said that and would try to get GM to fix. Also ch This dealer first said GM designed it (defectively) and won't fix. Then wrote they never should have said that and would try to get GM to fix. Also checked other cars on lot - same problem. Dealer next wrote that they will warn drivers not rely on (defective) rear vision system. So why did Feds make it mandatory to have this in 2018 cars? It's been a month and still no fix for this defect. Brand new car! More
Kurt Chapelle is your man! Kurt Chapelle will jump through hoops to get you the deal you want and the car of your dreams! Go see Kurt at Feldman Chevrolet in Highland! Kurt Chapelle will jump through hoops to get you the deal you want and the car of your dreams! Go see Kurt at Feldman Chevrolet in Highland! More
Ron Cottick is your man Went to see Ron Cottick he made the car buying experience fun and effortless. If anyone is lookimg to purchase a new or used vehicle see Ron Cottick h Went to see Ron Cottick he made the car buying experience fun and effortless. If anyone is lookimg to purchase a new or used vehicle see Ron Cottick he helped me with both a new & used vehicle...highly recommended. More
My new Malibu I received excellent service at Feldman Chevrolet in Highland when I leased my 2017 Malibu. Our salesman, Dave King, was friendly, and patient with me I received excellent service at Feldman Chevrolet in Highland when I leased my 2017 Malibu. Our salesman, Dave King, was friendly, and patient with me as I wasn't sure what model I wanted. He helped me decide on the Malibu and I love it! More
nice and clean and all nice and frindlee will did a good job ones we found the right truck and thanks will for a good job he wok hard to get it just right will did a good job ones we found the right truck and thanks will for a good job he wok hard to get it just right More
Not Customer Service Oriented I came from out of state, an hour and a half drive to view a vehicle. I had scheduled an appointment and they were aware of what vehicle I was viewing I came from out of state, an hour and a half drive to view a vehicle. I had scheduled an appointment and they were aware of what vehicle I was viewing and driving. When I got there I had to wait despite having the appointment. I proceeded to test drive the vehicle and got a few miles from the dealership and the gas light was going off and said I had one mile cruising range. I had to immediately take the vehicle back for fueling. I continued to wait until they could attempt to put the deal together (all figures were given to TONY the day before). They then proceed to give me a price on my trade in significantly lower than all other dealers. I indicated if they could get the deal closer $3500 is what we were apart, the deal could be done. I was told we were close so fill out a credit app so they could start processing, which I DID. I returned from lunch and they ran the credit and we were no where closer to a deal. After spending 4 hours at the dealership, having my credit ran for no reason, I was set free. I was told someone would call me the following day as they "thought they could get the deal together.....NO PHONE CALL!!!!!!!!!!!!! This experience has really shown that used car salesman really do live up to that title. More
Andy in service always makes sure our appt is taken care of. Andrew Larson always makes sure everything is done on time and correct. Have known him for a number of years and he makes my service calls happy and r Andrew Larson always makes sure everything is done on time and correct. Have known him for a number of years and he makes my service calls happy and relaxing as he knows how to take care of customers More