Feldman Chevrolet of New Hudson

New Car Purchase Eric was so helpful when I was buying my new car. He even took the time out of his busy day to deliver it to my work. Too notch service. Bill in finan Eric was so helpful when I was buying my new car. He even took the time out of his busy day to deliver it to my work. Too notch service. Bill in finance was a pleasure to deal with as well. More

Fantastic salesman This was my first new car purchase from any of the Feldman group dealers. Let me just say that I am glad I made the 80 mile round trip to make my pur This was my first new car purchase from any of the Feldman group dealers. Let me just say that I am glad I made the 80 mile round trip to make my purchase through Eric Smit. This fantastic young man took as much time as I needed to help me locate just the right vehicle for me, and then went out of his way to get it for me. I would say he went well above my expectations of what I expect a salesman to do for the customer. Even if I move another 50 miles further away I would still gladly make the drive to go through Eric when it is time for another new vehicle. More

Excellent dealership with great customer service! In December, I got into a car accident and unfortunately my car was totaled but Eric Smit was super helpful in finding me a new car. The dealership it In December, I got into a car accident and unfortunately my car was totaled but Eric Smit was super helpful in finding me a new car. The dealership itself was very nice and they did everything they could to get me into a nice car at my price range. Eric was extremely friendly and got me in my new car within just a day. I would highly recommend seeing him for any car needs! More

Used sales Online sales, set up appointment on phone, time frame insisted. Show up car sold no call. Since they do insist on a specific time a call would have be Online sales, set up appointment on phone, time frame insisted. Show up car sold no call. Since they do insist on a specific time a call would have been appreciated. Trying to save time car found elsewhere with people who care for busy people. More

Inexperienced technician and miss lead. Brought my van in for an oil change and warranty repair. I was mislead on what type of oil was going to be used and the service personal seemed not t Brought my van in for an oil change and warranty repair. I was mislead on what type of oil was going to be used and the service personal seemed not to know what kind of oil the service personnel was going to but in. Warranty repair for nonfunctioning 12Vdc receptacle. The technician came out and inquired about the problem I was having with the receptacle. I explained the receptacle didn't work and I found a blown fuse. I replaced the fuse and the receptacle still didn't work. The technician left and a little while later the tech came back and said he couldn't find anything wrong. I was bewildered, because I know it didn't work and said ok thanks. When I got home and tested the jack it still didn't work. Instead of wasting more time going back to the dealer I was going to fix the jack myself. I pulled off the plug on the back of the DC jack and found the jack was miss wired from the factory. I corrected the problem and now the DC jack works. Very disappointed with competence of the technician. Maybe he was new... More

Nice to work with Antonio went over and beyond what would be the norm to make things exactly right for the purchase of our vehicle. It was so nice to work with someone Antonio went over and beyond what would be the norm to make things exactly right for the purchase of our vehicle. It was so nice to work with someone that treated us the way he would want to be treated. Highly recommend Antonio!! I had to give a 4 only because the person my husband spoke to on the phone (not Antonio) was not knowledgeable enough to explain the ins and outs of the lease special. She told us to come in and that , yes the price given was what we would pay. That part was very disappointing. More

the staff was professional knowledgeable our experience was grand, your staff did a first rate job of helping us select the best car for our needs. our new cars features were fully explained, our experience was grand, your staff did a first rate job of helping us select the best car for our needs. our new cars features were fully explained, and the paperwork was done quickly and accurately. More

Purchased New Car that Had Hidden Body Damage Purchased a brand new car. When I washed vehicle for the first time found body damage that someone attempted to fix. New car was not new. Dealersh Purchased a brand new car. When I washed vehicle for the first time found body damage that someone attempted to fix. New car was not new. Dealership did not return calls or e-mails after I identified the problem. Go to a different Chevrolet dealership More

Bait and switch/financial advice Received a key to key exchange. The trade in value was quoted at $6915 for a $17,000 Spark. We go in and the salesman tells us to voluntarily repo and Received a key to key exchange. The trade in value was quoted at $6915 for a $17,000 Spark. We go in and the salesman tells us to voluntarily repo and file for bankruptcy. Turn around and buy a new one at a lesser rate! Uh... What? No really! Tells us that we should have never bought a Spark because we will be paying for a rusted xxx in the end. Im so confused! I thought you were supposed to be selling me a car? Not giving me what you think is financial advice because your mistaken about about our credit! WHAT THE xxxx IS WRONG WITH PEOPLE! Mind you we bought my car there and sent my mom there. Just blatant stupidity! Inexperienced, 23 yr old. Salesman. Good Lord! Repo and bankrupt! More

Service department - Not Good I will not be going back. Request was to do a check of the car and let me know what was wrong, well the Service Air Bag light that was on and it was I will not be going back. Request was to do a check of the car and let me know what was wrong, well the Service Air Bag light that was on and it was still on when I picked the car up. they let me leave with a safety issues like that? they did replace a battery for $228 according to bill $79.95 parts so that means $148 for labor?? To replace a battery?? they also charged me $45 to tell ma a sensor was bad. Well the information center on my dashboard told me the same thing. This place just does not do the job! More