Feldman Ford, LLC

Not happy with new tech. (employee) I love Jorgensen Ford. Every time I come for service I was totally satisfied except this time. the tech that serviced my car did not put the paper mat I love Jorgensen Ford. Every time I come for service I was totally satisfied except this time. the tech that serviced my car did not put the paper mats on the floor. It was oil all on my mats from his feet I guess, and lots of oil on my steering wheel from his hands. I went back in to see the manager he gave me a full refund and assured me that this would never happen again. Totally satisfied again. (New Tech,s need more training.) I use to go all the way to the suburbs to buy my cars , thinking that I would get better service and deals, but stopping at Jorgensen some years ago, right in my neighborhood, I was happy! One incident in 10 yrs. Manager totally handled it. I LOVE JORGENSEN FORD! Almost time for me a new car, you guys don't move to the suburbs. Thanks again, Al Rollins. More

"New 2020 Ford Edge ST" I have leased many vehicles from Jorgensen Ford over the years. D. Davis has always went above and beyond to assure I'm satisfied not only with my veh I have leased many vehicles from Jorgensen Ford over the years. D. Davis has always went above and beyond to assure I'm satisfied not only with my vehicle but my payments as well. Dee did a great job getting me into the vehicle (" I ") wanted. I really appreciate his patience, service and support. I look forward to doing business with him in the near future. More

Not happy with on-line appointment experience I was extremely disappointed with the fact that i booked my oil change appointment on-line, then when i arrived at the appointment time i was told tha I was extremely disappointed with the fact that i booked my oil change appointment on-line, then when i arrived at the appointment time i was told that the dealership does not take appointments on-line. I showed the service person my emailed confirmation and was told again they do not take appointments on-line but would accept me because there was no one ahead of me. My time is very valuable and i always call ahead to ensure i do not have to wait too long. If there would have been other vehicles ahead of me i would not have waited, but would have wasted time and gas. More

Spilled oil on my engine, and didn't tell me about it or cleaned it up. By the time I got home (10 minutes) my engine was smoking and the inside of my car was unbearable. I keep saying I will never go back cleaned it up. By the time I got home (10 minutes) my engine was smoking and the inside of my car was unbearable. I keep saying I will never go back there, (but it's just 10 minutes away) and convenient. Not no more. More

GREAT SERVICE, GREAT SALESMANSHIP! I have been a customer of Jorgensen Ford since 2012. Willie Warren is my salesman. He has always gone above and beyond. I am very satisfied with th I have been a customer of Jorgensen Ford since 2012. Willie Warren is my salesman. He has always gone above and beyond. I am very satisfied with the service I have received. More

Willie Warren Willie always professional and patient when I need help with deciding on a vehicle. Appreciate his service and support. Willie make sure the purchase Willie always professional and patient when I need help with deciding on a vehicle. Appreciate his service and support. Willie make sure the purchase go very smoothly. More

Mike always makes it a wonderful experience. He is very knowledgeable and takes his time with me. I have been leasing from him for over 14 years, and now my kids are leasing from him. He comes outside and knowledgeable and takes his time with me. I have been leasing from him for over 14 years, and now my kids are leasing from him. He comes outside and stays with me until I’m comfortable with the new gadgets and technology that comes with the new lease. He loves what he does and it shows! More

quick service at a neighborhood dealership while it is a smaller neighborhood dealership the staff works fast to meet the customers needs. the showroom may be small but the sales folks will bri while it is a smaller neighborhood dealership the staff works fast to meet the customers needs. the showroom may be small but the sales folks will bring the car or truck you are interested in to the showroom area form your review. just a quick comment on the quick lane at this dealership. i have used it for years and they go the extra mile to solve issues that others have contributed to. More

NEW FORD EXPLORER This is my "8th" Ford vehicle (Second Explorer). I can say I'm part of the Ford Family with Pride; I've never had problems with vehicles, service dep This is my "8th" Ford vehicle (Second Explorer). I can say I'm part of the Ford Family with Pride; I've never had problems with vehicles, service department and have had the best Salespersons Ford has to offer. More

Quick Lane I took my Ford Focus to the Quick Lane for an oil change and tire rotation. When they called me to pick it up they said the nozzle to the washer fluid I took my Ford Focus to the Quick Lane for an oil change and tire rotation. When they called me to pick it up they said the nozzle to the washer fluid was missing and it was 25 dollars to fix it. I declined. When I brought the vehicle I to the shop the nozzle was on the hood intact. Someone took it off and broke it. I found the part under the hood with the plastic broken. More