Feldman Ford, LLC - Service Center

Has very good service had my car in and out young man named Chris was very helpful front desk people were really nice and respectful named Chris was very helpful front desk people were really nice and respectful More

The reason I have returned to Jorgensen Ford to lease five cars speaks to the quality of the service I have received from everyone at the dealership. Persons in all of the departments have been very k five cars speaks to the quality of the service I have received from everyone at the dealership. Persons in all of the departments have been very knowledge and professional. Mr. Willie Warren is my salesperson. On a scale of 1 to 10 for customer service, I would give Jorgensen Ford a 10. My most resent visit was for service. More

They fixed my recall part but now my trucks pulling in the front really bad. But they offered no solution just a high priced resolution the front really bad. But they offered no solution just a high priced resolution More

Dealership is too high. Charge for numerous things.I been a royal customer for several years.But I am not happy with my bill charges. a royal customer for several years.But I am not happy with my bill charges. More

I went to have my brakes and rotors check. I was told brakes and rotors are good. Do not need to replace.Charged $35.00. brakes and rotors are good. Do not need to replace.Charged $35.00. More

Not happy with new tech. (employee) I love Jorgensen Ford. Every time I come for service I was totally satisfied except this time. the tech that serviced my car did not put the paper mat I love Jorgensen Ford. Every time I come for service I was totally satisfied except this time. the tech that serviced my car did not put the paper mats on the floor. It was oil all on my mats from his feet I guess, and lots of oil on my steering wheel from his hands. I went back in to see the manager he gave me a full refund and assured me that this would never happen again. Totally satisfied again. (New Tech,s need more training.) I use to go all the way to the suburbs to buy my cars , thinking that I would get better service and deals, but stopping at Jorgensen some years ago, right in my neighborhood, I was happy! One incident in 10 yrs. Manager totally handled it. I LOVE JORGENSEN FORD! Almost time for me a new car, you guys don't move to the suburbs. Thanks again, Al Rollins. More

Not happy with on-line appointment experience I was extremely disappointed with the fact that i booked my oil change appointment on-line, then when i arrived at the appointment time i was told tha I was extremely disappointed with the fact that i booked my oil change appointment on-line, then when i arrived at the appointment time i was told that the dealership does not take appointments on-line. I showed the service person my emailed confirmation and was told again they do not take appointments on-line but would accept me because there was no one ahead of me. My time is very valuable and i always call ahead to ensure i do not have to wait too long. If there would have been other vehicles ahead of me i would not have waited, but would have wasted time and gas. More

Spilled oil on my engine, and didn't tell me about it or cleaned it up. By the time I got home (10 minutes) my engine was smoking and the inside of my car was unbearable. I keep saying I will never go back cleaned it up. By the time I got home (10 minutes) my engine was smoking and the inside of my car was unbearable. I keep saying I will never go back there, (but it's just 10 minutes away) and convenient. Not no more. More

Quick Lane I took my Ford Focus to the Quick Lane for an oil change and tire rotation. When they called me to pick it up they said the nozzle to the washer fluid I took my Ford Focus to the Quick Lane for an oil change and tire rotation. When they called me to pick it up they said the nozzle to the washer fluid was missing and it was 25 dollars to fix it. I declined. When I brought the vehicle I to the shop the nozzle was on the hood intact. Someone took it off and broke it. I found the part under the hood with the plastic broken. More

Short service Good people Mohamad Baydoun my sale man professional work hard to make Costemer happy and mike service man hard worker keep him self buzz all the time Good people Mohamad Baydoun my sale man professional work hard to make Costemer happy and mike service man hard worker keep him self buzz all the time More