Feldman Kia

My car has been in their shop 5 times in the last month and a half for the same problems. They keep coming up with sorry excuses why it hasn't been fixed. I keep having to wait on parts and in the meantime and a half for the same problems. They keep coming up with sorry excuses why it hasn't been fixed. I keep having to wait on parts and in the meantime they told me it was safe to drive. (Mind you it was brake issues). On numerous occasions I've had to turn right around because the issues weren't fixed. Spoke to a manager and never received a call back. This place is horrible! More

Steve was very professional kind knowledgeable and friendly very nice. He answered all my questions for me and helped me make a decision and closed the deal easily. Had several cars to pick from and k friendly very nice. He answered all my questions for me and helped me make a decision and closed the deal easily. Had several cars to pick from and knows his product well the dealership runs ver smoothly would consider using them again. Karen More

Randy in service is exceptional. He is polite, easy to deal with and just really, really nice. My car was serviced with efficiency, speed and expertise. They washed and vacuumed the car and even dried it. deal with and just really, really nice. My car was serviced with efficiency, speed and expertise. They washed and vacuumed the car and even dried it. In Michigan, the roads are very salty this time of year, and the car just shined. The sales manager, Steve, came over and said hello and offered any assistance needed--which was great, but I needed nothing more than his greeting as the service department floored me with their service. My buying experience was also exceptional. The salesman sold me over the phone and we needed a new car that day as our old one had just "died," and we were out of there in a few hours. Very fast and efficient service. Even the receptionist is terrific and always helpful and polite. The parts manager is also polite and efficient. Good overall experience. I highly recommend Feldman Kia. More