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Feldmann Imports Mercedes-Benz

Bloomington, MN

3.4
528 Reviews
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4901 American Boulevard West

Bloomington, MN

55437

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Showing 528 reviews

June 22, 2011

Enjoyed the customer service during the purchasing process. The Financing process was straightforward and quick. Would recommend the sale person and the dealership to friends. More

by dczaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Ehrlichmann
June 21, 2011

Rick Mize volunteered to paint the one spot needing a touch up. He explained how often we should be bringing the car in for service. JT brought us up to date what is new with Nissan (Idaliz is out of t More

by DCARTER211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mize, JT, Idaliz
June 16, 2011

Came in for an oil chnge but knew I probably needed some other things checked. Mike told me they would do a service inspection and they found some belts that were cracking. They left it up to me what I wan More

by ysgrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike
June 15, 2011

We bought a brand new 2011 Nissan Rogue. After we got home the iTunes player was not working with the car. Eventually we got it to work with the audio system. We attempted to set up the Bluetooth for o More

by ras11241955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil/Brian/Jennifer
Jun 15, 2011 -

Feldmann Imports Mercedes-Benz responded

Good morning, My name is Erin Mosher, I am the Customer Care Manager here at Feldmann Nissan. I am sincerely sorry about the inconvenience regarding your Smart Phones and the Bluetooth system in your new Rogue. I am determined to correct this issue as soon as possible. Is there a phone number or an email address at which I may contact you today? I am seeking the specific Smart Phone models you and your wife have currently. From there, I will be equipped to determine exactly what I need to do to make this right for you. If you would like to email me, my address is ErinM@FeldmannImports.com. My direct phone number is 952-567-2187. Thank you very much for the opportunity to serve you. I am committed to turning your experience into a positive one. Warm regards, Erin Mosher

June 14, 2011

I came in for an oil change and I found a very clean well put together waiting area and service area. Very friendly and professional people and operation. Thanks, Tim Schryver More

by sewrld2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelin Holmen
June 10, 2011

I had forgotten what it felt like to be treated with such respect and courtesy until I had my work done at Feldmans. They were on time, recommended only what I needed and even arranged to have a rental ca More

by jdchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
June 09, 2011

$360 later for a radiator hose and coolant flush and the car is still not fixed. More worried about selling me $2000 in other maintenance items than fixing the problem I brought it in for. More

by nothappyinMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Logan
Jun 09, 2011 -

Feldmann Imports Mercedes-Benz responded

nothappyinMN, Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I have contacted the service manager and he would like to contact you to resolve this issue. Again,we are very sorry to hear about your experience. Feldmann Nissan

June 01, 2011

Don was the best auto salesperson I ever worked with. My last four new car purchases were Lexus; Don was better then they were. He is non-aggressive, and very knowledgable; a pleasure for my wife and I to w More

by febmrb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Harvey, Don Harvey
May 31, 2011

Customer service was outstanding!! Quality of work and friendliness was great!! I have never felt so comfortable in a purchase of any vehicle. As far as Barbe's overall experience I would recommend her to More

by Michael Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbe Puro
May 25, 2011

The service I recieved was excellent, everybody was very friendly and I was in and out in a number of minutes. I enjoyed relaxing as I sipped coffee and watched television in the waiting area. Unfortunately More

by benhendrikse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Abbott, Ryan Dwyer
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