Ferguson Buick GMC

The service was good. Employees responded quickly. Convenient night drop off as we were not able to come in the morning. Employees responded quickly. Convenient night drop off as we were not able to come in the morning. More

Repair was never looked into/completed as promised. My phone calls [7] asking about status, were never returned. [6] calls to service advisor Cory, [1] call to service manager Jerod. I was lied to. [ I My phone calls [7] asking about status, were never returned. [6] calls to service advisor Cory, [1] call to service manager Jerod. I was lied to. [ I was told service dept was looking into issues, after driving to dealership truck was parked outside on the north parking lot at the very bottom ]. The truck was at dealership 2 days and nothing was done to it. I am very,very,very disappointed with this dealerships service dept. I’m also sending a letter to the GMC main office about my experience at Ferguson Buick GMC. Also, initially I informed service dept I was staying at a motel since I lived in Raton, NM. More

Second time buying a vehicle. Everyone was easy to work with and they did everything possible to get us the best deal. Everyone was easy to work with and they did everything possible to get us the best deal. More

Good service. Friendly, will come back for anything else. Thanks to great service my truck is fix. Friendly, will come back for anything else. Thanks to great service my truck is fix. More

I have always had great service from the service team. I moved to California came back for a visit. Got my oil changed and my wiper blade fixed. I moved to California came back for a visit. Got my oil changed and my wiper blade fixed. More

It was great I was squeezed in on a busy day for what I thought was an emergency service. Thank you ! thought was an emergency service. Thank you ! More

Got off to rough start with my problem. Ultimately got things worked out and had follow up problem that was taken care of in a very timely and efficient manner Ultimately got things worked out and had follow up problem that was taken care of in a very timely and efficient manner More

We were heading back home to Texas when our truck decided to start kicking codes and shut down to 10 mph on I25. We were able to limp into the dealership. After having the truck diagnosed the repairs we’re g to start kicking codes and shut down to 10 mph on I25. We were able to limp into the dealership. After having the truck diagnosed the repairs we’re going to be extensive. We decided the 10 year old truck was becoming too problematic and to trade it in. I feel they could have taken advantage of us because of our situation but feel we received a good deal on the new truck. More

They got me in at the appointment time and completed the service in a timely manner. service in a timely manner. More

Great experience from start to finish. True professionals from sales to service. William in finance is phenomenal and a highly experienced true professional. Liz in the service department True professionals from sales to service. William in finance is phenomenal and a highly experienced true professional. Liz in the service department is amazing More