I had an appointment with a certain representative, but when I was greeted, I was greeted with a genuine smile and gratitude. Even though the representative I had an appointment with was not available, the representative (Rob Ryon) was more than happy to show me around. He knew exactly where the vehicles were at that I was in the market for. Mr. Ryon was not at all pushy and his main goal was to ensure that I was a happy customer, regardless of the purchasing outcome. He was very friendly and very knowledgeable with the GMC lineup. I ended up walking out of the dealership with a brand new 2015 GMC Sierra 4x4 SLE. I will definitely be recommending anyone interested in buying a car to go to Ferguson Buick, namely Mr. Ryon. Even after the purchase, he contacted me to see how I was enjoying my new truck.