Ferguson Buick GMC

A/C Compressor Experience I own a 2015 Sierra 1500 with 27,000 miles on the odometer. My A/C Compressor locked up and I took it to the Service Department to hear their thought I own a 2015 Sierra 1500 with 27,000 miles on the odometer. My A/C Compressor locked up and I took it to the Service Department to hear their thoughts. Initially it was going to cost about $1000 because my 3yr/36,000 mile warranty had expired 5 months prior. However, ultimately Preston was able to help me our and Ferguson covered the lions share of the cost. More

New GMC Canyon We came to this dealership mid-afternoon just to look at the inventory and see the various options offered by GMC for the Canyon truck. We initially c We came to this dealership mid-afternoon just to look at the inventory and see the various options offered by GMC for the Canyon truck. We initially chose two different truck trim lines and asked for their pricing. Our decision process took about 1.5 hours to accomplish (discussion with my other half and debating between the two vehicles _ pros/cons of usage for the options). Once our choice had been made we ask Justin to obtain a written price as well as their offer for our trade in. We initially got the price that we expected for the first round of negotiations. We made several counter offers and more negotiations took place. The Salesman and Inventory Mgr. made counter offers with a few more creative ideas/incentives; we finally came to an agreement on the transaction. We were thinking that we would need to come back the following morning to complete the paper work and have the vehicle prepped. Wrong...Justin made sure that the vehicle was prepped/gassed and spent a lot time going over the Driver Control Info center options/setups and ensured that the paperwork would be completed that day. We drove our truck home that evening (sans the special floor mats, which Justin mailed to us the next day because it was late and the parts department was closed when we were ready to take delivery). As promised, Justin called the next morning to confirm that the mats were shipped and we received the mats the following day! We had an excellent buying experience; Justin and the sales staff knew when to listen and answered each of our questions without any high pressure sales pitch. The folks that we dealt with at Ferguson were top shelf. Would recommend them to anyone looking for a new GMC vehicle. Thanks Justin. More

very please customer Katie snow was AMAZING! she was such a pleasure working with, very knowledgeable and went above and beyond to make sure we were happy! She didn’t put Katie snow was AMAZING! she was such a pleasure working with, very knowledgeable and went above and beyond to make sure we were happy! She didn’t put any pressure on us or rush the process we felt very comfortable and still felt in control! Thanks again Katie! More

Oil change & tire rotation Called late in the day, but Preston got me scheduled for an oil change and tire rotation for 8:00am the next morning. Got right in and out quick and t Called late in the day, but Preston got me scheduled for an oil change and tire rotation for 8:00am the next morning. Got right in and out quick and the regular price was $10-$20 less than what others were advertising doing with coupons. .. couldn't be happier. More

Satisfaction 100% I called on Monday to get an appointment to have the oil changed in my vehicle and was given an appointment for the very next day. Everyone I dealt w I called on Monday to get an appointment to have the oil changed in my vehicle and was given an appointment for the very next day. Everyone I dealt with at Ferguson's from the person who answered the phone to the people in the service department were all very friendly and professional. I left the dealership 100% satisfied with this experience. I would definitely recommend Ferguson's!! More

Was a great time It was a Hassle free experience we were in and out and ended up with the truck I really wanted I would recommend this place and Tommy to anyone. It was a Hassle free experience we were in and out and ended up with the truck I really wanted I would recommend this place and Tommy to anyone. More

So glad we did business w Ferguson! Tommy &Sean were great!! Tommy was very nice to work with, him and Sean were professional,nice, and efficient! They helped make a good decision for our family vehicle and I lo Tommy was very nice to work with, him and Sean were professional,nice, and efficient! They helped make a good decision for our family vehicle and I loved that they were Honest and friendly! Me and my family r truly blessed, happy and appreciative for the guys at Ferguson :) More

Good place for my cars The guys in the service department are always so nice to explain things so I know exactly what is needing to be done. They also very carefully let me The guys in the service department are always so nice to explain things so I know exactly what is needing to be done. They also very carefully let me know what the cost will be so I have no "bad" surprises. Also, they help me with either a loaner or a rental so I can have transportation while my car is being worked on.. All in all an excellent place to take care of our cars. More

Great service Excellent sales experience. Katie was amazing and made the experience extremely easy. Would highly recommend to anyone looking for a new GMC in the Excellent sales experience. Katie was amazing and made the experience extremely easy. Would highly recommend to anyone looking for a new GMC in the future. More

Great experience, friendly staff , large selection of vehicles. Will go back to purchase next vehicle. Very clean and courteous. Nice area for getting serv experience, friendly staff , large selection of vehicles. Will go back to purchase next vehicle. Very clean and courteous. Nice area for getting service on vehicle. Service is quick and dependable. More