Ferguson Buick GMC

I feel I cant trust them I feel that Richard (service writer) recommended that work be done that was not in my best interests to be done. The brake fluid was not black or dark I feel that Richard (service writer) recommended that work be done that was not in my best interests to be done. The brake fluid was not black or dark brown I paid to have it changed without a Ph test. I came in for a 100.000 checkup and Richard insisted I do a Transmission fluid change since I have no done it before I am worried it will cause problems. He wanted to do a Radiator flush and fill at no small cost and insisted the injection system needed to be cleaned, I brought the car in for many legitimate problems (head light, rear brake light, radio not going off with keys out of ignition, GPS not working my bill ended up at $2000.00 dollars 2 weeks before Christmas I did my best to explain this situation to Richard as he continued to insist about brake fluid changes and injector cleaning. I feel the creditability here is at best suspect and staff put there desire get a good commission check ahead of the customer needs. More

Excellent experience I had never visited or purchased a car from Ferguson. Everyone I worked with was professional and very nice. Vicky was my sales person. She was a blas I had never visited or purchased a car from Ferguson. Everyone I worked with was professional and very nice. Vicky was my sales person. She was a blast and actually made buying a car fun! Thanks for everything!! More

Thanks for assisting in purchase of vehicle I thank them a great deal for helping me achieve a goal in regards of a vehicle purchase. I had a rough year and with bankrupt behind me seen no ligh I thank them a great deal for helping me achieve a goal in regards of a vehicle purchase. I had a rough year and with bankrupt behind me seen no light or tunnel. Other dealers did not try or tried putting the hot coals on me. You folks from entry to exit done great, from price to payment made sure we met in the middle or at best you all worked with me. I will say in respect to the salesman being there 23 years speaks volume about employees and dealership, however a phone call or a thank you a few days after the sale would go greater the distance. Regards Robert Whatley More

Thank you from Tulsa Everyone made the transaction smooth & fast. We drove to Norman from Tulsa after we got off work knowing we had to get everything handled before goin Everyone made the transaction smooth & fast. We drove to Norman from Tulsa after we got off work knowing we had to get everything handled before going back to Tulsa & everyone really came together to push us through sales, finance, & out the door. Thank you More

First scheduled maintenance Wonderful staff! Mike was awesome and made sure I was in and out with a loaner to get to work! Picked up car without any trouble. Wonderful staff! Mike was awesome and made sure I was in and out with a loaner to get to work! Picked up car without any trouble. More

Customer We were most impressed with everyone we came in contact with. All were courteous and were happy to get us in the vehicle we wanted. We were most impressed with everyone we came in contact with. All were courteous and were happy to get us in the vehicle we wanted. More

Personable Our dealer Jed was very professional and personable. He wasn’t pushy or overbearing with the vehicles we had chosen to look at. Very nice to work wi Our dealer Jed was very professional and personable. He wasn’t pushy or overbearing with the vehicles we had chosen to look at. Very nice to work with. More

New car shopping Justin was exceptional at helping find a car and keeping it under budget. Super friendly and very knowledgeable about the cars that are sold. His cust Justin was exceptional at helping find a car and keeping it under budget. Super friendly and very knowledgeable about the cars that are sold. His customer service never slacked. One of the easiest car buying experience i have ever had. Would highly recommend anyone to go to visit Justin for a car More

Ferguson again This is the third vehicle we have purchased from Ferguson. This time it was for the wife. Saw what she wanted on line. Met with Sean again, test drive This is the third vehicle we have purchased from Ferguson. This time it was for the wife. Saw what she wanted on line. Met with Sean again, test drive and all paperwork done in under 3 hours. Thanks again for the easy experience. More

Communication Mike was great throughout my extended warranty claim. Keep me in the loop the entire week it took to get approval and worked with me to have a loner t Mike was great throughout my extended warranty claim. Keep me in the loop the entire week it took to get approval and worked with me to have a loner that fit my needs. More