Ferguson Buick GMC
Norman, OK
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Service I have always felt Ferguson’s was a great place to do business Service is alway attentive and knowledgeable Very courteous and friendly. My cred I have always felt Ferguson’s was a great place to do business Service is alway attentive and knowledgeable Very courteous and friendly. My credit is not the best, if they could help me with the interest rate, I’d buy from there More
Oil Change, Tire Rotation and recalls It’s cheaper to have my oil and filter changed here than to do it myself. Customer service is fine- they usually forgot to call you when your car is d It’s cheaper to have my oil and filter changed here than to do it myself. Customer service is fine- they usually forgot to call you when your car is done but I just show up and it’s usually parked outside. More
Key fob Lost key fob. Called and found part at Ferguson. Called service took car in talked to advisor Gary. He set the service up and had it completely done Lost key fob. Called and found part at Ferguson. Called service took car in talked to advisor Gary. He set the service up and had it completely done under an hour. No appointment. Amazing More
New Truck Purchase I found Ferguson through a search on the Internet looking for a new Sierra and they appeared to be the lowest price in my area. I received prompt pro I found Ferguson through a search on the Internet looking for a new Sierra and they appeared to be the lowest price in my area. I received prompt professional service. No gimmick pricing. Smooth purchase transaction would buy from them again. More
Overall a great experience! Randy was very nice, funny and took the time to look for a vehicle that was exactly what I wanted. He is not like other salesman that are pushy and wa Randy was very nice, funny and took the time to look for a vehicle that was exactly what I wanted. He is not like other salesman that are pushy and want to make sure you buy a vehicle from them regardless of the buyer’s concerns. He was very honest and up front when answering our questions and wants what’s best for his customers. More
Oil change Richard was friendly & accommodating. I got an oil change and rotate tires which took about an hour. He also advised me of upcoming service needs fo Richard was friendly & accommodating. I got an oil change and rotate tires which took about an hour. He also advised me of upcoming service needs for my car. More
Austin was great Austin went above and beyond showing us cars and finding the perfect one for my situation thank you for everything and will continue to do car busines Austin went above and beyond showing us cars and finding the perfect one for my situation thank you for everything and will continue to do car business with Ferguson More
Collision Department The sales was perfect. My new car has been in the body shop a month. 3 weeks went by and nobody gave me any update on the car, I called because you ke The sales was perfect. My new car has been in the body shop a month. 3 weeks went by and nobody gave me any update on the car, I called because you keep sending me surveys to complete but they have finished the car. I was promised the car today!!!!!!! Now probably can’t finish it till MONDAY!!! again nobody called in the last two days to say it might not be ready today and we have been sitting waiting to pick it up to leave town... This is ridiculous !!!!!!!! More
Second to None Courteous, quick (but thorough). Addressed all my concerns (even though there weren't many). I enjoy my GMC and couldn't be more pleased with the se Courteous, quick (but thorough). Addressed all my concerns (even though there weren't many). I enjoy my GMC and couldn't be more pleased with the service or Service Department. More
Work Done On Time----yes Even though I had an appointment at 1:30 p.m. when I arrived there were cars lined several deep. No problem at all. My SUV was serviced and ready to Even though I had an appointment at 1:30 p.m. when I arrived there were cars lined several deep. No problem at all. My SUV was serviced and ready to pick up as promised. As busy as the crew were they took the time to explain the process to each customer. Thanks. David More




