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Ferguson Buick GMC
Norman, OK
4,961 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,961 reviews
October 14, 2018
Always a GREAT experience! Everyone is always polite and attentive. Sales staff is knowledgeable about the cars and really works to help make the best purchase choice at a fair Everyone is always polite and attentive. Sales staff is knowledgeable about the cars and really works to help make the best purchase choice at a fair price for both sides. Service guys go above and beyond. More
by RLCLARK022
Verified CustomerEmployees Worked With
Mike Genoese, Preston Gideon, Gary Burton, Kevin Lindsay
October 14, 2018
Quick service, good work. Excellent service team. Job well done! Quick service. They replaced the heater blower motor in my Hummer H2 SUT it now is working perfectly. Good job Excellent service team. Job well done! Quick service. They replaced the heater blower motor in my Hummer H2 SUT it now is working perfectly. Good job you guys. More
by danrbasham
Employees Worked With
Brian Archey
October 13, 2018
First New Car I bought my 1st new car. Jim explained each and every detail of transaction to me. He made me feel very at ease. It was a pleasure and im sure I will I bought my 1st new car. Jim explained each and every detail of transaction to me. He made me feel very at ease. It was a pleasure and im sure I will buy my next car from Ferguson. More
by Revmarkward
Employees Worked With
Eddie Shipman, James Beneventi
October 13, 2018
Great experience Everyone very helpful. and I felt they were very honest about financing and extended warranty and listened to my needs and wants in a vehicle Everyone very helpful. and I felt they were very honest about financing and extended warranty and listened to my needs and wants in a vehicle More
by DONNALPATTERSON
Employees Worked With
Brian Archey, Ronnie Schulz
October 13, 2018
Top of the line Went in to the dealership to get an adjustment done on some accessories install and as always met at the door so to speak with great attitude and wili Went in to the dealership to get an adjustment done on some accessories install and as always met at the door so to speak with great attitude and wiliness to work through anything. Provide me with a rental to go home with for use instead of waiting at the dealership. Got a phone call 2 hours later all done and returned to the dealership to get my vehicle and saw another job well done. Can't say enough about the service they Ferguson's provide except top of the line. More
by TNOBLE1
Employees Worked With
Brian Archey
October 13, 2018
Great experience I was taken care of in a quick and professional manner and waited in a clean and comfortable environment. Perfect car repair experience--everyone sho I was taken care of in a quick and professional manner and waited in a clean and comfortable environment. Perfect car repair experience--everyone should have this kind of experience! More
by jjkbbk
Employees Worked With
Brian in service
October 13, 2018
Great Service Dept Ferguson employee's are always prompt, courteous and professional, willing to help with any and all issues I bring to them. Great service department t Ferguson employee's are always prompt, courteous and professional, willing to help with any and all issues I bring to them. Great service department to deal with. More
by JUDY.COTTON
Employees Worked With
Kevin Lindsay
October 12, 2018
Bought pickup Had pickup that was closest to what I was looking for at fair price. Calloway wasn’t scared to go on test drive of two almost identical pickups Had pickup that was closest to what I was looking for at fair price. Calloway wasn’t scared to go on test drive of two almost identical pickups More
by CHRISWADKINS611
Employees Worked With
Justin Calloway
October 12, 2018
Oil Change from xxxx A simple oil change and wiper blade replacement promised to be completed in about an hour turned into a 3 1/2 hour fiasco. No real excuse for what too A simple oil change and wiper blade replacement promised to be completed in about an hour turned into a 3 1/2 hour fiasco. No real excuse for what took 3-4 inquiries as to why and what was causing this to take so long was never satisfactorily address. “I or we don’t know what happened, but we’re sorry”. After 2 hours, service advisor should gotten someone’s attention to get the truck done and out the door, but kept ducking me, the customer, knowing he was scared to death of me and my directness for wanting truthful answers. Finally after about 2 1/2 hours the Senior Service Advisor intervened but still no real reasons why the truck was still being serviced. When it was finally brought around, the air pressure in the nitrogen filled tires was incorrectly set at a pressure not designated on the drivers door. So back in it went to fix. Being brought out 2nd time, this time the pressure for the front tires was put in the rear tires, and the rear tire pressure was placed in the front tires. Yes.....returned back into service bay to correct once again. The Senior Service Advisor did apologize profusely, and refused to accept any payment for the oil change which was appreciated. But from my viewpoint, communication within the dealership and promptly advising the customer of pending delays is critical. Until that can be dramatically improved I’m not sure I’ve got the time to waste having my vehicle serviced at Ferguson GMC. More
by littlepup5
Employees Worked With
Kevin Lindsay
October 12, 2018
Satisfied customer VERY FRIENDLY WEBT OUT OF THEIR WAY TO MAKE ME HAPPY!! Great service, knows their stuff! Like Ltd how they checked up on me and my vehicle! VERY FRIENDLY WEBT OUT OF THEIR WAY TO MAKE ME HAPPY!! Great service, knows their stuff! Like Ltd how they checked up on me and my vehicle! More
by dude
Employees Worked With
Gary Burton, Shane Ellis, Kevin Lindsay
