Ferguson Buick GMC
Norman, OK
Filter Reviews by Keyword
By Type
Showing 4,958 reviews
Very good people They do a professional job and Easy make a deal with these people. Definitely I want to come back to buy a car for next time They do a professional job and Easy make a deal with these people. Definitely I want to come back to buy a car for next time More
GMC Terrian Great and friendly dealership with lots of inventory to choose from. They did not hassle us or give us the run around. Very nice place Great and friendly dealership with lots of inventory to choose from. They did not hassle us or give us the run around. Very nice place More
Detail I thought they did everything great except the new mirror they fixed is not functioning properly.. I would come back again. I would also recommend the I thought they did everything great except the new mirror they fixed is not functioning properly.. I would come back again. I would also recommend them to my family and friendd More
Always a positive experience at Ferguson Buick GMC Sales experiences have always been positive as well as the excellent customer service and maintenance service there. Maintence has always repaired our Sales experiences have always been positive as well as the excellent customer service and maintenance service there. Maintence has always repaired our vehicle in a timely manner and we never have issues with their work. We are always treated wonderfully and respectfully. More
Satisfied customer VERY FRIENDLY WEBT OUT OF THEIR WAY TO MAKE ME HAPPY!! Great service, knows their stuff! Like Ltd how they checked up on me and my vehicle! VERY FRIENDLY WEBT OUT OF THEIR WAY TO MAKE ME HAPPY!! Great service, knows their stuff! Like Ltd how they checked up on me and my vehicle! More
Always helpful and have time to answer questions I was interested in a new Duramax. Jim took a lot of time to answer my questions. I have bought several vehicles from him and am considering buying th I was interested in a new Duramax. Jim took a lot of time to answer my questions. I have bought several vehicles from him and am considering buying the next on with his help, (unless I make the jump to a XL Powerstroke!!!). More
Oil Change from xxxx A simple oil change and wiper blade replacement promised to be completed in about an hour turned into a 3 1/2 hour fiasco. No real excuse for what too A simple oil change and wiper blade replacement promised to be completed in about an hour turned into a 3 1/2 hour fiasco. No real excuse for what took 3-4 inquiries as to why and what was causing this to take so long was never satisfactorily address. “I or we don’t know what happened, but we’re sorry”. After 2 hours, service advisor should gotten someone’s attention to get the truck done and out the door, but kept ducking me, the customer, knowing he was scared to death of me and my directness for wanting truthful answers. Finally after about 2 1/2 hours the Senior Service Advisor intervened but still no real reasons why the truck was still being serviced. When it was finally brought around, the air pressure in the nitrogen filled tires was incorrectly set at a pressure not designated on the drivers door. So back in it went to fix. Being brought out 2nd time, this time the pressure for the front tires was put in the rear tires, and the rear tire pressure was placed in the front tires. Yes.....returned back into service bay to correct once again. The Senior Service Advisor did apologize profusely, and refused to accept any payment for the oil change which was appreciated. But from my viewpoint, communication within the dealership and promptly advising the customer of pending delays is critical. Until that can be dramatically improved I’m not sure I’ve got the time to waste having my vehicle serviced at Ferguson GMC. More
Bought pickup Had pickup that was closest to what I was looking for at fair price. Calloway wasn’t scared to go on test drive of two almost identical pickups Had pickup that was closest to what I was looking for at fair price. Calloway wasn’t scared to go on test drive of two almost identical pickups More
Wonderful service Ferguson service is fast, honest, and timely so far. Haven’t had a bad experience yet. My parents bought a vehicle 10 years ago and had a great expe Ferguson service is fast, honest, and timely so far. Haven’t had a bad experience yet. My parents bought a vehicle 10 years ago and had a great experience. I chose them off of historical facts I I witnessed myself. More
Great job as always The service team at Ferguson is always very friendly. They are professional, work on keeping you informed during the service call as well as providin The service team at Ferguson is always very friendly. They are professional, work on keeping you informed during the service call as well as providing a friendly atmosphere in which to wait More




