Ferguson Buick GMC
Norman, OK
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Wonderful service Ferguson service is fast, honest, and timely so far. Haven’t had a bad experience yet. My parents bought a vehicle 10 years ago and had a great expe Ferguson service is fast, honest, and timely so far. Haven’t had a bad experience yet. My parents bought a vehicle 10 years ago and had a great experience. I chose them off of historical facts I I witnessed myself. More
Great job as always The service team at Ferguson is always very friendly. They are professional, work on keeping you informed during the service call as well as providin The service team at Ferguson is always very friendly. They are professional, work on keeping you informed during the service call as well as providing a friendly atmosphere in which to wait More
great job everytime The Ferguson team always does a fantastic job. We just show up and our problem or request is fixed in a jiffy. Could not be happier with them. The Ferguson team always does a fantastic job. We just show up and our problem or request is fixed in a jiffy. Could not be happier with them. More
Recall It was a great experience. Came for a recall notice and they also found that my radiator leaked. Found out that it was from a faulty thermostat and it It was a great experience. Came for a recall notice and they also found that my radiator leaked. Found out that it was from a faulty thermostat and it was still under warranty. More
Very helpful! Very helpful and aims to please their customers! Katie Snow is awesome she did everything she could to help me get a great deal on my Terrian! Thanks Very helpful and aims to please their customers! Katie Snow is awesome she did everything she could to help me get a great deal on my Terrian! Thanks Katie! More
2018 GMC Pick Up Started with finding the truck on the website and reaching out to the number listed and I was connected to Katie Snow. Her professionalism and great a Started with finding the truck on the website and reaching out to the number listed and I was connected to Katie Snow. Her professionalism and great attitude was what encouraged me to make the long drive to Norman for NW OKC. I had a good feeling about her and she did not disappoint. Everything was super easy and convenient. She had the truck pulled up and ready to take for a drive when I arrived. Paperwork was quick and she was very helpful. Will definitely be buying from her again and sending friends her way as well. More
Ladies beware! The Ferguson challenge was an epic fail. Ladies if you want to be treated with respect and not be taken for a ride on the price of a new vehicle, I su The Ferguson challenge was an epic fail. Ladies if you want to be treated with respect and not be taken for a ride on the price of a new vehicle, I suggest going somewhere else. We were dealing with Terry originally but then another Salesman Jeff Arnold presented an offer to me that was $875 more than what was advertised on their website. When I showed him the website price. The reaction was a rude “ You don’t have to by the car!” Wow! More
Very Disappointed I purchased a used car here earlier this week. A couple days later I call to find out when the last oil change had been done on the car. The service I purchased a used car here earlier this week. A couple days later I call to find out when the last oil change had been done on the car. The service department said they had no record of it meaning that after they brought it in they did not do a maintenance check on the car. I find it insane that a reputable dealer would sell a car without performing basic maintenance on it. The person in service that I spoke to said well we got it in and b/c the service dept was backed up and the used car lot sells them faster than they get them into check them out. Also this is the first car new or used that I have purchased that the dealership didn't detail or at least wash and clean up before I took delivery. Overall I am very disappointed with this experience. I love the car but feel like b/c the vehicle I purchased was used and not new they don't really value me as a customer. They are just happy they got my money More
Great salesman horrible finance department On 08/18/17 i went in to buy a buick and the salesman shane was great and got me hooked... So now Eddie in finance waa not so great after all... I to On 08/18/17 i went in to buy a buick and the salesman shane was great and got me hooked... So now Eddie in finance waa not so great after all... I told him i was not financing thru them i had a check and wrote the check well a week later i was called back they needed more money after i wrote the check to pay in full shame on me i gave the money i should have given the keys instead. So now its a month later i found our that they ran my credit report which was not needed. I called to talk to a manager ang got Brad in new cars and let him know i was unhappy with my experience and informed him i gave a bad review to buicks survey and he hangs up on me so i will see what Mr. Gary Burton has to say in the morning More
Excellent Great business. Very friendly and worked quickly to find and get the vehicle I was looking for at a great price. I was in and out of there in less th Great business. Very friendly and worked quickly to find and get the vehicle I was looking for at a great price. I was in and out of there in less than an hour. More




