Back

Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

Sort by
October 01, 2020

I dropped in and they squeezed me in and out in an hour. They were very courteous and professional. I would recommend the service department to my friends More

by tcurli4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
September 30, 2020

Quoted me $3025 for a misdiagnosis after charging me $1400 the previous week for things I did not need. Even spoke with the GM Gary Burton who backed his service people for “misdiagnosis happens” and th More

by CEUBANKS1632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike - Service Advisor & Gary Burton GM, Kevin Lindsay
September 30, 2020

I always bring my car here for maintenance or anything that needs attention. Mr. Archie is always friendly, and professional. They get it done fast! More

by CHERIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Archie, Richard Schubach, Kevin Lindsay
September 30, 2020

Good service I do t have time to answer all this crap. Have a nice day. Shouldn’t require a minimum number of words. Thanks More

by JMHOWSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
September 29, 2020

Outstanding service. Fast, friendly, and professional. This is my third visit since purchasing this vehicle and I have not been disappointed in the quality of sales and service. Great job!!!! More

by MCKAMIEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
September 29, 2020

We took our La Crosse in to be serviced. Richard was very eager to help get the work needed scheduled and completed . He was very friendly ad knowledgeable. More

by JKSIMMS0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Underhill
September 28, 2020

I have to come back to fix the main problem that I wanted to have looked at. I will need to schedule a time when there are loaner vehicles available. When I scheduled the visit, this was discussed ahead of t More

by Dr Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
September 25, 2020

Vicki Halley, was so nice and friendly, and upbeat. She really took good care of me! She made everything run smooth for me even after the sale! Chris was great at getting me set up on On star, and gettin More

by VICKEYSHUBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Halley, Chris Bechtel, Vicki Halley
September 25, 2020

Setting up an appointment and receiving updated information was expedient. Great Customer Service. When picking up my car, there was a tolerance issue, and an appointment was made immediately and More

by BILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
September 24, 2020

I like how quick I am in and out. They looked up and informed me of some questions I had, also noted on my schedule things I asked for over the phone so those services were not forgotten. More

by EVANSWDNB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
...
117
...