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1,828 Reviews of Ferguson Buick GMC - Service Center
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February 11, 2020
Recall I came in with no appointment, explained my situation and the service rep took my vehicle back right away. I barely had time to say hi to my salesman I came in with no appointment, explained my situation and the service rep took my vehicle back right away. I barely had time to say hi to my salesman Jim and they were calling me that my truck was ready. More
by DMANNINGSR00
Verified CustomerEmployees Worked With
Mike Genovese
Helpful February 07, 2020
Preston is great to work with. He is very kind and attentive to the customers needs.i highly recommend him when having your vehicle serviced. attentive to the customers needs.i highly recommend him when having your vehicle serviced. More
by CHELLEMCCASKILL
Employees Worked With
Preston
February 06, 2020
Tire replacement Service is great and wait time is minimal. I would recommend this service to anyone looking to have there vehicle taken care of with timely and friend Service is great and wait time is minimal. I would recommend this service to anyone looking to have there vehicle taken care of with timely and friendly personnel. More
by SFCRILEY48
Employees Worked With
Preston
February 06, 2020
Great service!!! Oil change and 4 recalls completed in record time. Thank you so much for your curtesy and promptness in servicing my 2019 Sierra Denali. record time. Thank you so much for your curtesy and promptness in servicing my 2019 Sierra Denali. More
by SIMPSONHAS
Employees Worked With
Katie Snow, Kevin Lindsay
February 06, 2020
Factory Recall Everyone was great. They took care of everything I needed and were gracious and kind. I had an update to the navigation system that concerned me and Everyone was great. They took care of everything I needed and were gracious and kind. I had an update to the navigation system that concerned me and they were kind enough to take care of it for me as well. More
by ANDERSON55746
Employees Worked With
Kevin Lindsay
February 05, 2020
disappointing I had a recall on my 2019 sierra, and the brakes were wearing way too fast. I was told the brake sensor was bad, that it was fixed, and that they wou I had a recall on my 2019 sierra, and the brakes were wearing way too fast. I was told the brake sensor was bad, that it was fixed, and that they would follow up with me. Didn't happen. I saw later online that apparently the "fix" they did could result in the brakes failing completely, but they obviously didn't feel the need to notify me of that possibility. More
by REXBAUGH33
Employees Worked With
I dont remember the name.
February 05, 2020
GREAT service Ron and Mike make getting my vehicles serviced so easy! They are honest and have NEVER upsold or tried to sell me something I didn't need. Ron and Mike make getting my vehicles serviced so easy! They are honest and have NEVER upsold or tried to sell me something I didn't need. More
by KARIKEYES_99
Employees Worked With
Mike G & Ron
February 04, 2020
Preston always takes great care of both my wife’s Enclave and my GMC Sierra. We are always able to have both vehicles serviced at the same time. Makes life easy. and my GMC Sierra. We are always able to have both vehicles serviced at the same time. Makes life easy. More
by WOOTENJOSH
Employees Worked With
Preston , Kevin Lindsay
February 04, 2020
Ferguson Buick GMC was soo awesome they even provided a ride back work for my wife. The only issue is that they couldn’t fix my tire. Very good service. Thank you. Matt was so nice. ride back work for my wife. The only issue is that they couldn’t fix my tire. Very good service. Thank you. Matt was so nice. More
by LARALOPEZIMELDA4
Employees Worked With
Devon Dwyer
February 04, 2020
My and another customer showed up roughly the same time. The customer did not pull into the service bay until I pulled in. I was getting out of my car and the service team was trying to help the other custo The customer did not pull into the service bay until I pulled in. I was getting out of my car and the service team was trying to help the other customer. The other customer was driving a Denali. The perception was that because drove this vehicle and was a male, he would be serviced first. I was told that there was a possibility i would not even get serviced if I don't get entered into the system by a certain time. If it was processed first come first serve, this would not be my problem. Fortunately the routine maintenance was performed in a timely manner and it ended well. I just didn't like the perception and passing over. More
by jlynnegibson
Employees Worked With
Service that worked Saturday
