Ferguson Buick GMC - Service Center

I was kept informed as part was ordered and replaced. Advisor was very courteous and professional. Excellent service as usual. Mike was a pleasure to deal with. Advisor was very courteous and professional. Excellent service as usual. Mike was a pleasure to deal with. More

Service team did a great job on my issue and taking care of me that day! They did the repair and took me to and from work. This helped the overall experience go well. of me that day! They did the repair and took me to and from work. This helped the overall experience go well. More

Service writers were all standing at the desk when I pulled in. No one was talking to a customer, one was playing on their cell phone. I waited a few minutes and then went inside and still stood there f pulled in. No one was talking to a customer, one was playing on their cell phone. I waited a few minutes and then went inside and still stood there for 5 minutes before being acknowledged. This is by far the worst example of customer service, not to mention my standard oil change with no other services was $60. More

A real A+ experience everytime I visit. Service staff and loaner car were ready when I arrived and my truck was ready when they said it would be. and loaner car were ready when I arrived and my truck was ready when they said it would be. More

Excellent time at my service appointment I called to schedule an appointment for a routine oil change and tire rotation. I was given an appointment for that afternoon. Upon arriving all my I called to schedule an appointment for a routine oil change and tire rotation. I was given an appointment for that afternoon. Upon arriving all my information was taken and i went to the waiting area. I was called with everything completed in less than 45 minutes. Super fast!!!! This was another excellent experience for me. More

Great Service I get great service in their service department. The service technicians are alway friendly and quick to get my. Car back to get it serviced I get great service in their service department. The service technicians are alway friendly and quick to get my. Car back to get it serviced More

Survey for Oil Change There is no general manager better than Gary Burton. Mike too great care of me when I came in for an oil change and a couple of recalls. There is no general manager better than Gary Burton. Mike too great care of me when I came in for an oil change and a couple of recalls. More

We were running a little late to the appointment due to traffic. We called and let them know and they said it was no problem. When we got there they quickly got us in. We had a seat in the nice waiting roo traffic. We called and let them know and they said it was no problem. When we got there they quickly got us in. We had a seat in the nice waiting room but didn’t have to wait long at all. Great service. More

Oil Change, etc. tires rotated; Everyone is always so kind and willing to help any way possible. Thank you so much for your efficiency in whatever is needed. Thank you again!!!! Everyone is always so kind and willing to help any way possible. Thank you so much for your efficiency in whatever is needed. Thank you again!!!! More