Back

Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

Sort by
March 29, 2019

Mike is great We’ve had a couple issues but mike has always taken care of everything. Even next day mailed out all weather mats. He also has great support fr More

by ELIZAG50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
March 29, 2019

New truck We purchased a new Canyon and wanted running boards. When we returned to have them installed we were seen promptly and our wait was not very long bef More

by JHEUSERBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband dealt with the service person and never took note of his name. So sorry. Our sales person was Jason Welch.
March 29, 2019

First time to use Ferguson Setvice From setting up the appointment to actually having service completed promptly will make me return to Ferguson for future service. Everyone was so cord More

by JOHN-GINAMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
March 29, 2019

I love that I can get a ride over to my job. I also, love that I can find a coupon online for services. The more coupons the better in my book, good service at a good price is key. More

by wbrrue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Ellis
March 28, 2019

Good Job I would recommend the service to anyone needing it. The work was done in a timely matter and the advisor was friendly and made sure the work was done More

by BLINDMANOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Arias
March 26, 2019

Poor service The wheel repair was less than desirable. The tire was not balanced. Air pressure was off on all 4 wheels. Wheel locking tool was not put back in the More

by deanclint3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
May 14, 2019 -

Ferguson Buick GMC responded

I'm so sorry for your experience. That's not the level of service we strive to provide. Your feedback is greatly appreciated and has been sent to management to make necessary corrections. Thank you for letting us know there was a problem.

March 26, 2019

Oil Change I received 2 free oil changes with the purchase of my GMC. The first oil change was fine. The second oil change was not. They forgot to tighten my oil More

by EFrench13
Recommend Dealer
No
Employees Worked With
Kevin Lindsay
May 14, 2019 -

Ferguson Buick GMC responded

I'm so sorry for your experience. It's very frustrating to receive less than acceptable service from a trained dealership. We've made several corrections to our process to ensure this doesn't happen again, and we're continuing our training. Thank you for letting us know of your experience. Your feedback is appreciated.

March 26, 2019

Great service! Everything was excellent, fast friendly service and was overall pleased with my service. I will/would recommend this place to everyone that I know. Gr More

by PFANTHONY1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
March 26, 2019

My Review Recall was done in the time frame I was given. Staff was knowledgeable and friendly..I had just bought this car a few days before and appreciated al More

by BSHRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Gideon
March 26, 2019

service arrived early, no problem. prompt service, great job on vehicle. reviewed everything that was done. clean and neat waiting area. vehicle looks grea More

by IKE582003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Arias
...
169
...