1,868 Reviews of Ferguson Buick GMC - Service Center
Oil change & tire rotation Called late in the day, but Preston got me scheduled for an oil change and tire rotation for 8:00am the next morning. Got right in and out quick and t Called late in the day, but Preston got me scheduled for an oil change and tire rotation for 8:00am the next morning. Got right in and out quick and the regular price was $10-$20 less than what others were advertising doing with coupons. .. couldn't be happier. More
Great Job Richard did a great job on my vehicle! They had some difficulty getting the part that was needed but Richard and his team made it happen! Thank you Ri Richard did a great job on my vehicle! They had some difficulty getting the part that was needed but Richard and his team made it happen! Thank you Richard! More
A/C Compressor Experience I own a 2015 Sierra 1500 with 27,000 miles on the odometer. My A/C Compressor locked up and I took it to the Service Department to hear their thought I own a 2015 Sierra 1500 with 27,000 miles on the odometer. My A/C Compressor locked up and I took it to the Service Department to hear their thoughts. Initially it was going to cost about $1000 because my 3yr/36,000 mile warranty had expired 5 months prior. However, ultimately Preston was able to help me our and Ferguson covered the lions share of the cost. More
Good place for my cars The guys in the service department are always so nice to explain things so I know exactly what is needing to be done. They also very carefully let me The guys in the service department are always so nice to explain things so I know exactly what is needing to be done. They also very carefully let me know what the cost will be so I have no "bad" surprises. Also, they help me with either a loaner or a rental so I can have transportation while my car is being worked on.. All in all an excellent place to take care of our cars. More
Great Service on my Yukon I took my 2015 Yukon XL to Mike G at Ferguson GMC. He listened to the transmission Sensor issues my truck had and quickly got me setup in a nice loane I took my 2015 Yukon XL to Mike G at Ferguson GMC. He listened to the transmission Sensor issues my truck had and quickly got me setup in a nice loaner vehicle. The next day to my surprise they called and said my Yukon was ready to Go . My Thanks to Mike Genovese and the Ferguson Team. More
Fixing tailgate and front wind shield driver side Everyone was great. The man from glass company was slow in getting there to fix windshield but every one was great. Bruce in service is the best Everyone was great. The man from glass company was slow in getting there to fix windshield but every one was great. Bruce in service is the best More
IN and OUT with exceptional service The individual at the service counter was very professional, helpful and friendly. I had made my appointment for service over the net and it went so The individual at the service counter was very professional, helpful and friendly. I had made my appointment for service over the net and it went so smooth that I will continue that process. More
Outstanding customer service provided by Brian Archey, Furguson service department Consistently provides quality auto mechanical/electrical service. The curtesy ride program is very useful to customers l Furguson service department Consistently provides quality auto mechanical/electrical service. The curtesy ride program is very useful to customers like myself that have working family members. More
fast and friendly Ferguson's service Department is by far the best. They keep you informed and everything is in a very timely manner. I love being able to make an app Ferguson's service Department is by far the best. They keep you informed and everything is in a very timely manner. I love being able to make an appointment and they get you in right then. I am impressed with the patience they have with some of their customers! Always upfront with you and honest. The best in Sales and Service. Gary treats you like family! More
Recommendation I would like to personally thank Richard Underhill, Service Advisor, for his personal service in getting my car taken care of, Also, his advising me I would like to personally thank Richard Underhill, Service Advisor, for his personal service in getting my car taken care of, Also, his advising me on the next seri=vive that needs to be taken care of. He was very informative. More