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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,870 Reviews

1,870 Reviews of Ferguson Buick GMC - Service Center

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September 14, 2023

Excellent customer service. Always friendly and work is done in a timely manner. Will defiantly return. More

by TCHABENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

They were so nice, and got it done really quick. very pleased with the price! More

by catgirl7857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

I just want to say thank you to Todd in the service department. I had to leave my truck in for a couple of days and I have an autistic child at home and I have to have a vehicle and Todd got me one. So More

by Johnjen80
Recommend Dealer
Yes
Employees Worked With
Todd in Service
September 07, 2023

My experience is with the service department: Very friendly desk staff. Outrageously high prices. Long hold times. Received my car back with glove compartment detached and lying in the floor board. Th More

by valerieprice519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison was very accommodating, pleasant, informative and willing to help.
September 07, 2023

I was lied to by 3 different people in the service department including the manager. More

by DOUGGSTOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Genovese
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Allison, the service advisor, provided Great customer service. The waiting time was minimum. I’ll be going back. More

by MLOW6151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison (Service Advisor)
September 06, 2023

Mostly very good service. I usually hate having to deal with auto mechanics and service departments in general, but Ferguson has a very clean service department, and most of t More

by NEEMAJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
September 06, 2023

Everyone was easy to work with. Great Staff. Sale process was excellent. Service was much better than expected.. More

by RALBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Stuart
September 01, 2023

Very friendly and professional in all of my dealings with my oil change and tire rotation. More

by HOWDY_DUTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Martin-Ladusau
August 30, 2023

Once again very easy and professional! Top notch service department! Todd was very helpful troubleshooting my problem! More

by ERIC.WEBBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bailey
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