Ferguson Buick GMC - Service Center

The Ferguson Service Dept has always done a great job servicing my vehicles. Very friendly Advisors and the waiting lounge is comfy. servicing my vehicles. Very friendly Advisors and the waiting lounge is comfy. More

Service was prompt. Advisor was polite Request was acknowledged and fulfilled. Upon arrival I was quickly greeted and told I would be helped immediately and indeed I w Advisor was polite Request was acknowledged and fulfilled. Upon arrival I was quickly greeted and told I would be helped immediately and indeed I was. More

Fast, friendly, efficient. I buy my cars at Ferguson because of the service department. I feel I can trust them. I buy my cars at Ferguson because of the service department. I feel I can trust them. More

I waited a little an hour just for a simple oil changed and it was 70 dollars WITH a discount. and it was 70 dollars WITH a discount. More

Mike always does his best to get me in quickly. He ensure the work is completed prior to calling me. He ensure the work is completed prior to calling me. More

Was able to drive right up and have the work done in less than 30 minutes. All the people I dealt with were awesome! Will continue to keep coming back with both vehicles. than 30 minutes. All the people I dealt with were awesome! Will continue to keep coming back with both vehicles. More

I had the rear brakes replaced. Afterwards there was a constant squeaking/grinding. Took it back and they said they could’nt figure it out and I should live with it. It took me abou Afterwards there was a constant squeaking/grinding. Took it back and they said they could’nt figure it out and I should live with it. It took me about an hour but I figured it out myself. The clip holding the brake pad was rubbing the rotor. If they would have spent anytime at all checking it they would have seen the spot it was rubbing. No effort at all. And to tell me to live with it was ridiculous. More

On time. Mike, Randy and, Gideon are always helpful. I live some way away, and pass two other GMC dealerships to get here. But its worth it, easy to deal w Mike, Randy and, Gideon are always helpful. I live some way away, and pass two other GMC dealerships to get here. But its worth it, easy to deal with, do stuff right the first time, and frankly still quicker even if I drive further. More

Everyone was helpful and very professional. I like to get my car service there because I feel I can trust them. I like to get my car service there because I feel I can trust them. More

I normally bring the cars in but my wife did this time. She called and made the appointment for the oil change (7:30 AM Monday). She called back later after the computer update failed to let you know thi She called and made the appointment for the oil change (7:30 AM Monday). She called back later after the computer update failed to let you know this needed to be looked at. Everything at that point seemed fine till she brought the car in. The computer update failure was not on our record. Whoever checked her in said our service guys don't get here till 8:00 and your service advisor Brian doesn't get here till 9:00. Her words "that service department doesn't have a clue what is going on". Her plan was to wait on the car but only after realizing no one was there to work on the car, she called for a ride home. More