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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,868 Reviews

1,868 Reviews of Ferguson Buick GMC - Service Center

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December 16, 2021

The service department found that the problem with the motor could be fixed using my warranty that I purchased from Ferguson when I bought the car new... so good news the hundreds of dollars for the repai More

by steve v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay, Brad Hornung
December 16, 2021

Always have had good service in the past. This time there was three people working. Two were not busy when I came in, I was told to wait for Brian.He was busy with two other customers. More

by BOONDIE11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
December 16, 2021

Fantastic Service at Norman GMC! Service being a most important factor of owning a vehicle. I am almost due for my 5000 mile service! More

by sleeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lindsay, Brad Hornung, Chris Bechtel
December 15, 2021

Our car was towed into Ferguson on Monday morning. Richard accepted the car, had it diagnosed and returned to us the same day. He was very friendly and reassuring on the phone. We appreciate his wil More

by JKSIMMS0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard ( in service dept exceptional)
December 14, 2021

Disappointed, asked them to check engine filter, and cabin filter, said both needed to be changed. .Had cabin filter changed but said would do engine filter myself. when did so the screws holding it in More

by MMCLAUGHLIN160
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Lindsay
December 14, 2021

They are very helpful and courteous. I appreciate them taking care of my vehicle and me. The customer service is awesome. More

by RCOOPER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
December 14, 2021

Very friendly and efficient. Give personal customer service. Send me reminder service emails. Thank you. More

by PATRICIAJOHNSON023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
December 13, 2021

Ferguson GMC, provided a loaner truck and prompt service. My truck was repaired and back on the road after by the next day. My Thanks go out to Mike Genovese ! More

by RON71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Genoveze
December 13, 2021

Thank you for the amazing service provided @ Ferguson! Very helpful in scheduling and providing updates!. More

by JLBRAYRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
December 11, 2021

I was able to schedule the day I wanted. I was there less than an hour. Waiting area was clean and comfortable. More

by MORRIS-LARRY-DEBBIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lindsay
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