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Ferman Buick GMC – Wesley Chapel - Service Center

Lutz, FL

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258 Reviews

258 Reviews of Ferman Buick GMC – Wesley Chapel - Service Center

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October 14, 2019

oil change Ty is the man! Service is always exceptional. Fast and Friendly and leave my car cleaned and vacuumed. Love the coffee station that is available as we More

by kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TY
Oct 15, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

October 09, 2019

Service rep has always been extremely nice & polite. Service Dept has always tried to get me in and out quickly. If any delays, they let you know. Ty works great with his customers. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Oct 09, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

October 06, 2019

Buick Service Steven, My service advisories, made sure that my service needs were handled professionally and kept me updated to the progress of the repairs and when More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mancuso
Oct 07, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

September 28, 2019

Good First Time Experience My first time having service at the dealership was nice. Service department was great and the pricing was fair. My service was done quickly and they a More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Sep 30, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

September 24, 2019

Ovetall good Your waiting room is the worst I have seen Even the TV was off and when it was on months ago it was on some internet channel. Customers deserve bett More

by Superman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts dept outstanding
Sep 25, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

September 09, 2019

Great experience! Ty was great, as always! He is quick, explains everything well, and is helpful. I will be back for all my service needs. I would recommend this dealer More

by NikkiD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Sep 10, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

September 09, 2019

Excellent Service from Ty and his team Always a great experience when I bring the car in for service. Ty is very experienced with every aspect of my car. He is always customer oriented and More

by Happy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Sep 10, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

September 07, 2019

Great and timely a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blackli More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Alexander
Sep 09, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

August 10, 2019

Always a Pleasure I always get my truck serviced here and they have always taken great came of me and my vehicle. Ty Robinson is awesome to work with, as he has amazing More

by Carpy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Robinson
Aug 16, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

August 03, 2019

outstanding! Curbside greeting was very helpful and direct assistance to my service writer Ty Robinson who made my visit a pleasure. My car was washed after being More

by terrain2015ab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Parrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Ferman Buick GMC – Wesley Chapel responded

Thank you for your review!

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