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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.4
692 Reviews

692 Reviews of Ferman Chevrolet - Tampa - Service Center

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March 20, 2018

A long wait. I arrived for my appointment 30 minutes early at 9:00am and after they got all the information from my car I was told they were running 2 hours behind More

by rebarjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Vogt
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. Based on your rating you did not receive the level of service you excepted. I would appreciate the opportunity to speak with you regarding your experience and further assist you. Please contact me at your earliest convenience as I would like to discuss with you in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Good service Had good experience on top of the service. I would have no problem referring others to this location. One of the best we experiences I've had in a lon More

by ONEGON2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Promptness They took into consideration the fact that my husband is disabled and was home alone and they finished as quickly as possible. The were very polite an More

by Trax1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I can't remember his name.
Mar 21, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

awesomeness I'm always taken care of in a timely and professional manner.I receive all of the warranties and rebates available. I love ferman Chevrolet. More

by LSVCOMINGSOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian woolery
Mar 21, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

fast friendly service clean rest rooms and wait room show room was exciting to me to and sit in the new cars also new car books More

by LARRY.DUPREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy, Ernie Taylor
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Courteous Service My 2017 Chevrolet Volt was towed in because of a flat tire. Service was courteous and relatively prompt since it appeared to be busy. Waiting room wa More

by I.matsil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Service Excellent service. Surprisingly fair and just. I was not charged because they could not replicate the problem of the care, which surprise me because t More

by susanaalvarezs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Service above & beyond expectations! Service exceeded expectation on recent visit. From Gary Vogt who kept me informed, to cashier Barbara and even the valet. Experience was better than e More

by TroyA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Vogt, Barbara, valet
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Power Window Motor Power window motor on my 1998 Chevy Silverado needed to be replaced as it was the original one. Brian Rabeau got me in for service right away, and com More

by Polonut03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rabeau and James Mills are DYNOMITE!!!
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Excellent Service The Service rep and other staff I met were all professional, courteous. I was met by a service rep when I drove my car up to the service area and he More

by fnet007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
Mar 20, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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