Ferman Chevrolet Tarpon Springs

One of the worst new car buying experiences I've ever.. One of the worst new car buying experiences I've ever had. I was told the option I wanted could easily be added to the car I was buying. Once the car One of the worst new car buying experiences I've ever had. I was told the option I wanted could easily be added to the car I was buying. Once the car was delivered the story changed. Ferman's only solution was to refund the price of the option. Nice bait and switch tactic. There are too many other places to buy a new Chevy to waste your time with a dealer who's sales manger is clueless about customer service. It was comical to hear him on the phone tell me I was satisfied while not taking the time to listen to what my real concern was. ***Update*** After the dealership received my review from GM, the general manager called me and resolved the situation I had. He send me a check for $400 to cover the cost I had incurred getting the part added to my car by someone else. More

I bought a 2008 zero miles Impala from Plant city, well the closed down. I took my service too Freman for a balance issue over 4 times. The problem is still there no one could tell why the car needs bala the closed down. I took my service too Freman for a balance issue over 4 times. The problem is still there no one could tell why the car needs balance every 2-3 weeks. They calm the car has no problems, so why do they balance it everytime I take it in? Please People don't not buy or take your car there save yourself the time and go somewhere else. The treat is so bad. Never going back or buying GM! More