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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,144 Reviews

3,144 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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March 25, 2025

Great Communication and Fixed Right 1st time! Excellent Repair Center. Thank you , Will continue to bring our vehicles there! More

by DFREEMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 25, 2025

The dealership in general has A1 service but Steve the customer service advisor A PLUS SERVICE 💪🏼 my go to guy every time 😊 More

by clarissawinthrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 25, 2025

Excellent service from a knowledgeable staff. I was very impressed with the customer service and how willing they were to help. More

by clarkhendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Deilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 23, 2025

I had an appointment for Monday at 9:00 am and on Tuesday afternoon at 2:00 pm it still wasn’t taken in the shop so I picked it up. More

by ROYCE_MCDONNELL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Deilkes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 22, 2025

Easy drop off and pick up Work was completed when promised and done correctly on same day More

by JEFF4059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 21, 2025

Ferman Chevrolet in Tarpon Springs has an excellent service department. We have been taking our cars there for years. All of the service advisors are great to work with. We usually work with Neil and w More

by leslie.hourdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 21, 2025

The service managers are knowledgeable and friendly. Work was completed as scheduled. The waiting area is very clean and comfortable. More

by Jeep4me13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 21, 2025

Service was excellent. Personnel were very friendly and easy to deal with. Would recommend Ferman’s to anybody. Thank you More

by Tom Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

March 20, 2025

The people I dealt with are scam artists. Charged me a part my car doesn't even have. Service department doesn't honor service and parts warranty. I wrote the general manager explaining my ex More

by Waylon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 20, 2025

Always professional and quick service. Great waiting area facility where I can do work while waiting for service. More

by mmaynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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