
Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sale of Chrysler Pacifica I get a good service and price in my new car. The sales representative exceed my expectation. The best thing was the short time to get my new car. T I get a good service and price in my new car. The sales representative exceed my expectation. The best thing was the short time to get my new car. Thanks More
Warranty Work Service was timely and Tom was excellent. Still smarting from Chrysler voiding the Lifetime Power Train Warranty on my 2009 Challenger for lack of "o Service was timely and Tom was excellent. Still smarting from Chrysler voiding the Lifetime Power Train Warranty on my 2009 Challenger for lack of "official" warranty check-up despite perfect maintenance and routine 50,000 and 100,000 checkups. Feel let down by Chrysler and the Dealership. Will have to consider when buying next time More
Awesome experience Overall best experience from Ferman. This is the second Jee I have purchased from Ferman Jeep. I highly suggest you to go there and see Jonathan for Overall best experience from Ferman. This is the second Jee I have purchased from Ferman Jeep. I highly suggest you to go there and see Jonathan for Sales and Tom for financing. More
Cosmetic Issues Vehicle runs perfectly fine(until now). Just a lot of cosmetic issues you don’t expect a big box dealer to bypass, since that’s the reason most of us Vehicle runs perfectly fine(until now). Just a lot of cosmetic issues you don’t expect a big box dealer to bypass, since that’s the reason most of us use them. Flew from out of state to pick up vehicle. Loose bumper, aftermarket junk side mirror, ripped rubber stripping throughout driver side vehicle door(either owner got locked out or car was being broken into). A lot of scratching due to instrument being used to open alleged locked door. Just leads to a sour taste after purchasing. Vehicle was delivered to me with no floor mats(from a huge dealer with tons of inventory). Finance manager, AJ, was awesome, came in after hours to finalize deal due to flight delay. Wouldn’t work with dealer again, however. If they’re willing to deliver a vehicle with a few cosmetic flaws, hate to see what else is overlooked or shrugged off. More
Cheryl, our Salesperson Cheryl was very knowledgeable, professional, and personable. She also called me several times after my purchase to check if I was satisfied or ne Cheryl was very knowledgeable, professional, and personable. She also called me several times after my purchase to check if I was satisfied or needed anything. She made the process stress-free. More
Excellent The service and professionalism exceeded all expectations. They made the car buying experience delightful I would recommend anyone to this dealership The service and professionalism exceeded all expectations. They made the car buying experience delightful I would recommend anyone to this dealership for their new vehicle needs. More
Maintenance Car appointment for regular maintenance at 20,000 miles. Met promptly by Thomas and car was taken back for oil change. Completed oil change, inspect Car appointment for regular maintenance at 20,000 miles. Met promptly by Thomas and car was taken back for oil change. Completed oil change, inspection and tire rotation in a timely manner. More
Great Brenda got me in and out with an oil change and a check up on the Jeep. Great job, I'll ask for Brenda the next time I need service. Brenda got me in and out with an oil change and a check up on the Jeep. Great job, I'll ask for Brenda the next time I need service. More
Prompt service Told service would take about 1 is I arrived 30 minutes early they started right away and it was done in 1 hr. Great service Told service would take about 1 is I arrived 30 minutes early they started right away and it was done in 1 hr. Great service More
Great service Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. More