Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
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Review I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. More
Awesome truck & deal Our salesman was new, but very attentative, answered all questions and took care of us and our requests. No complaints here…..awesome salesman and dea Our salesman was new, but very attentative, answered all questions and took care of us and our requests. No complaints here…..awesome salesman and dealership! More
Great advisor Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if you. More
Polite knowledgeable I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. More
No return calls There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service tech told me the service manager would call me, not one of them did. Yesterday again my GPS had an issue, it told me that I was at my destination but I was not. That was a new one. I was also told by the service tech I would receive one free update and I have not received this. More
New care sales experience Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance expla Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance explained terms of lease agreement in detail. More
Best service advisor we have ever had Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the reasons for our return visut in the future a long with mechanic Eric I believe More
Great Service Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was hand Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was handled correctly! More
Excellent experience The best part was the decision Ferman Management has made about financing. Their financial guys are not on commission so they can get the best deal f The best part was the decision Ferman Management has made about financing. Their financial guys are not on commission so they can get the best deal for the customer not what pays them the highest commission. There is no need to shop at any other dealership. More
Keith Hyde Was greaT! My salesman was great! Tom Frost who took care of my finance paperwork etc., was spot on I would recommend those two for anybody, for the sales mana My salesman was great! Tom Frost who took care of my finance paperwork etc., was spot on I would recommend those two for anybody, for the sales manager in the use car area never saw his face purchased another vehicle but yet he couldn’t replace some bulbs that were out in the Cab or fix a rubber piece that bubbling because he already had lost too much money in the truck being on the lot for so long! More