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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,822 Reviews

24314 State Road 54

Lutz, FL

33559

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Showing 1,822 reviews

July 13, 2018

Review I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. More

by nikkiiid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bambarf
Jul 16, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 13, 2018

Awesome truck & deal Our salesman was new, but very attentative, answered all questions and took care of us and our requests. No complaints here…..awesome salesman and dea More

by BUTWELLSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minhaaj,Alam
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review! We look forward to serving you in the future.

July 13, 2018

Great advisor Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if More

by K.FILMSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service.
Jul 16, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 13, 2018

Polite knowledgeable I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. More

by HME357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 16, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 13, 2018

No return calls There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service More

by jmlee1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian, Cory
Jul 16, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Robert Cooper at (813) 285-0713, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 12, 2018

New care sales experience Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance expla More

by Mark G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Kivkintveld, Brian Olson, Gonka Aksoy
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Mark!

July 12, 2018

Best service advisor we have ever had Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the More

by MPSDZ4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 12, 2018

Great Service Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was hand More

by nmaddox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 12, 2018

Excellent experience The best part was the decision Ferman Management has made about financing. Their financial guys are not on commission so they can get the best deal f More

by VKRIVACS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Frost, finance , Guy Wallis
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 12, 2018

Keith Hyde Was greaT! My salesman was great! Tom Frost who took care of my finance paperwork etc., was spot on I would recommend those two for anybody, for the sales mana More

by ASHLEYMOTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only met Keith Hyde and Tom Frost!!!!!!!! No one else cared to say hello
Jul 13, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Ashley! We look forward to serving you in the future.

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