Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Great advisor Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if Anthony was awesome. Very friendly and courteous. I wouldn’t go to a different dealer. If you’re going for service, ask for Anthony he’ll take care if you. More

No return calls There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service There has been a constant problem with my GPS. I've left a message for the GM as the receptionist told me too, the service tech and the other service tech told me the service manager would call me, not one of them did. Yesterday again my GPS had an issue, it told me that I was at my destination but I was not. That was a new one. I was also told by the service tech I would receive one free update and I have not received this. More

Polite knowledgeable I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. I was very pleased with the service I received. I was there to replace a rubber strip. It was done quickly and correctly. Great service advisor. More

Completely messed up my dash. I have 1 of the 1000 08 Charger SRT8 SuperBee in Pearl Blue made. I took it in for 2 recalls. Onky one was done in which I had to read the paper to le I have 1 of the 1000 08 Charger SRT8 SuperBee in Pearl Blue made. I took it in for 2 recalls. Onky one was done in which I had to read the paper to let the service person know. The one that was done was the passenger airbag. They completely messed up the dash. Bent the number plate and all. I drove back around, they took it to THE PINK TEAM...and it came right back out stating that they didnt do anything to that area. I am a female race car driver, I am particularly aware of my car's condition. Not Happy at all. And will not be going back for them to actually do the 2nd recall in which the parts were never ordered, and they havent even called me to schedule an appt. This was done 2 weeks ago. More

Service manager was rude Horrible experience ............ .......... ............. Will never purchase another vehicle from here the service department is awful and assume Horrible experience ............ .......... ............. Will never purchase another vehicle from here the service department is awful and assume ur lying if they don’t agree with the customer More

Review I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. I got an oil change, it was Tom who was helping me with my service. He was very helpful and knowledgeable. I had a great experience. More

oil/recall Made an appointment for an oil change and recall work using the My Ram App but when I arrived I was informed Ferman does not use that service. Servic Made an appointment for an oil change and recall work using the My Ram App but when I arrived I was informed Ferman does not use that service. Service representative was very curious and got me in and out in about an hour. More

New care sales experience Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance expla Professional staff. Sales team went out of their way to make sure that I got right vehicle with options that were most important to me. Finance explained terms of lease agreement in detail. More

Best service advisor we have ever had Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the Mr. Anthony was fantastic I him to be the best service advisor we have ever had to date. He did everything to take care of us. He would be one of the reasons for our return visut in the future a long with mechanic Eric I believe More

Great Service Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was hand Doug was awesome! He made sure my car buying experience was perfect. He went above and beyond and went out of his way to make sure everything was handled correctly! More