Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lazy service Advisor This was the first time taking my wife’s new Jeep Wrangler in for service and also toget a couple noises checked out that concerned me. The advisor w This was the first time taking my wife’s new Jeep Wrangler in for service and also toget a couple noises checked out that concerned me. The advisor was very unhelpful and didn’t want todo anything more than the oil change and push me out the door. Also once my vehicle was done I had to go locate the advisor and fetch my keys...no one came looking for me in the waiting room while I sat there and wasted my time. I’ll be taking the jeep in to There competitors from here on out. As large as the jeep community is here in Tampa is I’d recommend all jeepers stray away from this dealerships service center there is plenty of dealers that love the jeep community and take care of there loyal customers. More

Hassle free David Cooper was great to work with. After I informed him of all the options I wanted. He printed out a detailed price explaining everything. I apprec David Cooper was great to work with. After I informed him of all the options I wanted. He printed out a detailed price explaining everything. I appreciated the fact he did not play the running back an forth game with negotiating the price like salesman I have delt with in the past. The only thing I was disappointed in in was the trade in value of my car. Within the 5 week period of waiting for my car to be delivered. The value of my car was decreased by $600. More

Awesome service Our guy was great.set us up eith maintenance plan and very helpful and thorough...i bought a jeep from y'all 10 years ago and also brought my Denali t Our guy was great.set us up eith maintenance plan and very helpful and thorough...i bought a jeep from y'all 10 years ago and also brought my Denali there and by far this was the best service I have received there by far. Shorter , chunky, white guy,young, 2 desk over by the lady. GREAT SERVICE!! Can't remember his name More

Great Service I have the pleasure of scheduling an oil change, which many dealerships are first come first serve and chaotic by doing so. My vehicle is always ready I have the pleasure of scheduling an oil change, which many dealerships are first come first serve and chaotic by doing so. My vehicle is always ready before the allotted time, and service is greater than expected. More

Great buying experience I initially came in looking at trucks. Asked Bobby all week different questions about it. Got fast responses every time. He even took the time to take I initially came in looking at trucks. Asked Bobby all week different questions about it. Got fast responses every time. He even took the time to take me to the other lot so I could take some measurements after my initial visit. My wife and I went a different direction and came back to Bobby to look at new 2018 wranglers. He showed us the specific ones we wanted and we bought one that day. Really easy and low pressure experience during each visit. More

Outstanding Experience I left feeling like I got a good deal, the dealer got a good deal and everyone won. The entire process was pressure free and transparent. I left feeling like I got a good deal, the dealer got a good deal and everyone won. The entire process was pressure free and transparent. More

Best service every Sheryl was my sales person in she was very helpful everything I ask her she made a way to tell me what I ask her.she is very friendly love her Sheryl was my sales person in she was very helpful everything I ask her she made a way to tell me what I ask her.she is very friendly love her More

Great Service and Honest Pricing We have always been treated fairly here and our service advisor Brian G makes sure things run smoothly and as promised. We were use to great service We have always been treated fairly here and our service advisor Brian G makes sure things run smoothly and as promised. We were use to great service from our Ferman Acura dealership and it’s nice to see that the quality remains excellent here as well. More

Sales I've now purchased two vehicles from Ferman. While the sales process is relatively painless, it would be even more so if the finance department took t I've now purchased two vehicles from Ferman. While the sales process is relatively painless, it would be even more so if the finance department took the first no for an answer on extended warranties. I get it, the dealer is trying to increase profit, but these things are terribly overpriced. More

Better than expected This was the best experience I have had purchasing a car. All of the staff were friendly and easy to work with. The customer service exceeded my expec This was the best experience I have had purchasing a car. All of the staff were friendly and easy to work with. The customer service exceeded my expectations . More