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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,822 Reviews

24314 State Road 54

Lutz, FL

33559

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Showing 1,822 reviews

July 05, 2018

Top Notch When I went in for my appointment, I asked Brian to make sure my truck was ready for a long trip, and I would also be towing a car. Brian and the Serv More

by STEVEK1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Service Adviser
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Steve!

July 05, 2018

Just great all the way around Everything went fast and friendly. Shuttle service was great. It dispelled my fears of going to a dealer for service. I would recommend Ferman as a More

by BESSELBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 05, 2018

New Jeep Rubicon Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind whil More

by JBEASOM11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sanchez
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 05, 2018

Easy Purchase Of Rubicon The staff was friendly. Got the trade value, price, and deal terms quickly. Deal was exactly what we negotiated all the way to the end. More

by craigb26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you Craig!

July 05, 2018

great service Anthony was very professional and friendly. I waiting for my vehicle for two warranty problems, Anthony offered me a shuttle but i decided to wait. He More

by John.g.sIlvestri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you John!

July 05, 2018

Great dealership Leased my firs Jeep Wrangler JL and I must say that I am impressed at the nice way they treated me at the dealership. Everyone I interacted with were More

by Ambistoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Eberly (no longer there)
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 05, 2018

recall passenger recall made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. pape More

by jdrobuffo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't,remember, Luke Miller
Jul 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Robert Cooper at (813) 285-0713, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 04, 2018

Great service Had to bring my car in without appt. due to overheating. Was kept in touch by service dept. on problem and when car would be done. More

by JEZIO21360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 04, 2018

Excellent service Whether I have an appointment or not, the service is second to none. My truck is always ready at the time promised if not sooner. More

by joe@theangelus.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you Joe!

July 04, 2018

Awesome Working with Kevin Hojnacki made it great. He knew the problem and handled it quickly and efficiently. Great customer service!! Thank you Chrysler f More

by Ficklbasket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

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