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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,920 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,920 reviews
May 15, 2017
Great Salseman!!! Terrible Finance Manager The Salesman ( John Wahnon ) was great. His personality is perfect for his job, very helpful, entertaining and trustworthy to his promise. The financi The Salesman ( John Wahnon ) was great. His personality is perfect for his job, very helpful, entertaining and trustworthy to his promise. The financial manager likes to take it upon himself to search your credit ever when you come in with pre approved financing. He pressured you to take his financial institution. More
by Bills,Gary56
Employees Worked With
John Wahnon
May 15, 2017
Great job! I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. Th I had been looking around for new tires for my Durango. I checked Sam's, Costco, and tire shops. I thought ok I'll give the dealership a chance. They didn't meet the prices, they beat them and saved me enough that I could afford to have some other work done I had been putting off. The service team was great, and took great care of me. I will happily recommend them. Bob C. More
by Bob C
Employees Worked With
Brian Guest, Josh in Tires
May 15, 2017
You can count on Ferman to do the job right! 2006 Jeep flat bedded to Ferman for a no-start. Battery replaced. replaced upper brake light housing that was bad. I purchased the Jeep Commander n 2006 Jeep flat bedded to Ferman for a no-start. Battery replaced. replaced upper brake light housing that was bad. I purchased the Jeep Commander new at Ferman located on Rt 19. After we moved we always have our vehicle serviced at Ferman on Rt 54 which is closer to Land O Lakes where we live. My wife and I have never had a problem with Ferman service or employees at any time. Greg & Marilyn Kornacki More
by Gregory Kornacki
Employees Worked With
Thomas Bambard / 771
May 06, 2017
"Exceptional Customer Experience" I have been coming to Ferman since " 1997 " and have purchased several vehicle and always have them serviced at Ferman and I have refused to go elsew I have been coming to Ferman since " 1997 " and have purchased several vehicle and always have them serviced at Ferman and I have refused to go elsewhere, knowing that I would not be given the same type of customer service experience, words are not enough to truly express my thanks especially to the "Yellow Team" managers and service advisors, greatly appreciated, thank you ........ More
by Davis
Employees Worked With
Mike Patrikis
April 23, 2017
Horrible experience The worse costumer services that I never received in a dealership, unexperience sales persons, worse Internet sales service, they did not take serious The worse costumer services that I never received in a dealership, unexperience sales persons, worse Internet sales service, they did not take seriously your appointment, not value your time and businesses, I will never buy from Ferman or Recommend thus dealer. More
by Jose Perez
Employees Worked With
Sheryl Falco, Bill Coolidge , Derrick Ciena, Travis Cole, James Thompson
April 06, 2017
Best car buying experience ever! First off I wanted to start of by saying everyone my family encountered at Ferman was absolutely wonderful! Sal was the best salesman I've ever encoun First off I wanted to start of by saying everyone my family encountered at Ferman was absolutely wonderful! Sal was the best salesman I've ever encountered. He was so involved in the purchase of our vehicle and went above and beyond our expectations to help us make the best deal possible. My family continues to wish him and his family the best of luck and recommend him to anyone looking for a new or used vehicle. Lorenzo was the nicest finance manager we have ever encountered. He made the paperwork side of the process extremely easy and did not waste anytime while we where there. He is a focused and well driven individual who should recieve more credit for the service he provides. This experience is something my family will never forget and we will always come back to this dealership when purchasing a new or a used car. More
by KobyE
Employees Worked With
Sal from new car sales and Lorenzo from finance
April 03, 2017
Fantastic! After shopping around for a car, I went to Ferman. My experience was fantastic! I'm so glad I bought at Ferman. Thanks for all your wonderful help. After shopping around for a car, I went to Ferman. My experience was fantastic! I'm so glad I bought at Ferman. Thanks for all your wonderful help. I am so pleased with my new car. More
by Kathleen Wells
March 31, 2017
Better You can tell some personal changes have made a difference in the Service Department. Good to see the improvements and Ty was very attentive represent You can tell some personal changes have made a difference in the Service Department. Good to see the improvements and Ty was very attentive representative More
by ilukasik
Employees Worked With
Ty at Buick Service
March 31, 2017
Great customer service Thank you for the attention to detail and courteous service. Sheryl did a great job explaining the entire car and all of the options. Thank you Thank you for the attention to detail and courteous service. Sheryl did a great job explaining the entire car and all of the options. Thank you More
by Tink1265
March 25, 2017
Great experience Our sales rep, James, was a rockstar! He helped us out by making sure we were happy at the end of the day. His service level was fantastic and we app Our sales rep, James, was a rockstar! He helped us out by making sure we were happy at the end of the day. His service level was fantastic and we appreciated his patience and knowledge. As US Army veterans we are grateful of his service to our country and love that Ferman employees former military! That is why we have been buying from the Ferman dealerships for over 15 years! More
by RetiredArmyGuy
