Ferman Chrysler Jeep Dodge RAM Wesley Chapel

New Jeep Purchase I went to Ferman to look at a new Jeep Wrangler Rubicon. I initiated the process online and was directed to Jim Zabel who greeted me when I arrived. I went to Ferman to look at a new Jeep Wrangler Rubicon. I initiated the process online and was directed to Jim Zabel who greeted me when I arrived. Jim was knowledgeable, pleasant, and not aggressive or pushy. The buying process was easy overall. The only reason I am giving 4 instead of 5 stars is that the online "Ferman Price" is for active and former military which is not obvious when you are viewing online. I believe a fair price was still presented to me but I believe that should be the online price. Its a little misleading. This is not a reflection on Jim who was excellent. More

Great place to buy a Jeep It was a real pleasure dealing with the staff at Ferman in Lutz Fl.. Mark Graves was our Product Specialist / Sales Rep and could not have done a bett It was a real pleasure dealing with the staff at Ferman in Lutz Fl.. Mark Graves was our Product Specialist / Sales Rep and could not have done a better job explaining the details of the SUV and what we could expect of the buying experience. Steve Stewart was the Finance Manager who "did the deal" with us. He was very helpful with financing along with all the additional elements like extended warrantee and other options. The whole time we were treated like family and we found some new friends along the way. More

outstanding Kevin is professional/knowledgeable/prompt and friendly and my appt time was honored to the minute. No needless suggestions for repairs/maintenance li Kevin is professional/knowledgeable/prompt and friendly and my appt time was honored to the minute. No needless suggestions for repairs/maintenance like many places when just wanting an oil change. More

Excellent as always. Terry is the best car salesman that I have done business with in over three decades and multiple car purchases. I have bought five cars from Ferman ju Terry is the best car salesman that I have done business with in over three decades and multiple car purchases. I have bought five cars from Ferman just in the last three years; four of them because Terry was the salesman. Being a career military man, I appreciated his "no bull" approach. In fact, my recent purchase of a Jeep Wrangler Hard Rock Rubicon was because of his outstanding diligence in finding one of the only two Jeeps of the type I wanted in Florida. I trust him implicitly. I didn't even ask for a test drive!! Ferman would be wise to do whatever they can to keep a salesman like Terry and reward him for continuously striving to ensure not only customer satisfaction, but building relationships that last decades and result in multiple purchases by family members. I know that my daughter knows exactly who to go to when she's ready to buy a new or used vehicle. I consider myself fortunate to have a great business relationship, and after buying four cars from him, a burgeoning friendship, with a man of great integrity, diligence, and commitment. More

Amazing! My experience with this dealer started online. From the start the staff were amazing. Fast, informative responses to my online questions. The facility My experience with this dealer started online. From the start the staff were amazing. Fast, informative responses to my online questions. The facility is huge with a great selection of cars. The sales and finance staff are friendly, encourage questions, and don't try to pressure. I recommend everyone shop at this dealership and ask for the amazing Amanda Alvarez. More

Best service out there! Would highly recommend Ferman Chrysler's service department. They were able to diagnose the problem with my vehicle, explain it to me, and get it corr Would highly recommend Ferman Chrysler's service department. They were able to diagnose the problem with my vehicle, explain it to me, and get it corrected in a timely manner. Because the problem was under warranty and the fix took 3 days, I was also given a complimentary rental car. I had previously taken my jeep to another dealers service shop and the couldn't diagnose the issue, but the guys at Ferman did More

Jim and Kathy were great! Jim and Kathy gave us a no-hassle buying experience. Jim worked with us for a few weeks prior to us making the transaction, and then Kathy stepped Jim and Kathy gave us a no-hassle buying experience. Jim worked with us for a few weeks prior to us making the transaction, and then Kathy stepped in when Jim was out due to our tight schedule. Super helpful all around with everything! We had no issues with the purchase and they helped us find the exact Jeep we were looking for, even after shopping around for a month. They came back with the best pricing and were a pleasure to work with. I will definitely buy my next Jeep from them, without hesitation. Thanks so much! More

Great working with James! I shopped around for 2 months and ultimately settled with Ferman and James Zabel. He was excellent and gave me the best deal. Will return! I shopped around for 2 months and ultimately settled with Ferman and James Zabel. He was excellent and gave me the best deal. Will return! More

Ferman Exceeds Expectations The Jeep we were looking for was not on the lot when we made our visit. Gheorghe and the team located the exact Jeep we wanted sooner than expected. The Jeep we were looking for was not on the lot when we made our visit. Gheorghe and the team located the exact Jeep we wanted sooner than expected. The paperwork went smooth and quickly. Great buying experience. More

Experience in buying a Jeep My experience in buying a Jeep could not have been better. Everyone I encountered was pleasant, helpful and informative. They were knowledgeable of My experience in buying a Jeep could not have been better. Everyone I encountered was pleasant, helpful and informative. They were knowledgeable of the product, sensed my needs and met them. More