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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,976 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,976 reviews
August 27, 2025
WASTE OF TIME. Service Personnel Brian Guest has no clue what he is doing !!!! Spoke with customer service on Monday, August 26th and set up an appointment for Service Personnel Brian Guest has no clue what he is doing !!!! Spoke with customer service on Monday, August 26th and set up an appointment for today August 28th @9:30am for an oil change and tire rotation. Also please check windshield wiper as the fluid does not squirt out. Was told to ask for Brian Guest. Arrived on time and Brian took photos of the car and checked that the wiper motor works but the fluid does not come out. Also added to check the coolant level. He text us to tell us the price for the fluid issue would be $369.95 as the extended warranty does not cover it. We declined. Asked for an ETA as were were in the area waiting and never received a reply. So we drove over and was told it would be a few minutes as the person who arrived at 10:30am was first to get checked out. We arrived at 9:30am. HMMMMM So I confirmed they did the tire rotation and oil change and was told that was not on the list. WHAT????? We left and will never be coming back. 3 hours for nothing. More
by coolraystan
Employees Worked With
Brian Guest
August 25, 2025
Everyone @ Ferman Was very kind & courtesy. I had no issues. I was treated with this up most respect. Dealership was very clean. Brian was especially kind. I had no issues. I was treated with this up most respect. Dealership was very clean. Brian was especially kind. More
by bmyguest_2
Employees Worked With
Brian
August 11, 2025
Auto service at Ferman Wesley Chapel is always a pleasant experience. Service Advisor Brian Guest is courteous, attentive and knowledgeable. The service was completed in promised time. experience. Service Advisor Brian Guest is courteous, attentive and knowledgeable. The service was completed in promised time. More
by Mehmet Ozgul
Employees Worked With
Brian Guest
August 10, 2025
Joseph Manone was our service advisor. He was very good. Very thorough. Explain things in detail and went over everything with us. Highly recommended He was very good. Very thorough. Explain things in detail and went over everything with us. Highly recommended More
by lorigjohnston
Employees Worked With
August 05, 2025
Service as usual was exceptional. The staff are professional and friendly with service completed in a timely manner. The staff are professional and friendly with service completed in a timely manner. More
by dconner22
August 03, 2025
Exceptional servce is why we keep coming back to this dealership. But its the staff that brings it all together for a great experience. dealership. But its the staff that brings it all together for a great experience. More
by bbirdyshaw
Employees Worked With
