Ferman Chrysler Jeep Dodge RAM Wesley Chapel

My experience dealing with Kathy Meyers was the best. She worked hard to make the purchase happen and represented me well! Thank you very much! worked hard to make the purchase happen and represented me well! Thank you very much! More

My experience at Ferman Jeep was great. Brad was extremely knowledgeable about the whole vehicle purchasing process. The staff there were all friendly and respectful. extremely knowledgeable about the whole vehicle purchasing process. The staff there were all friendly and respectful. More

I traveled of 80 miles - the purchase went fast - financing became an issue - but that’s because of me / having nothing to do Ferman Dealership !! I would travel there again ! financing became an issue - but that’s because of me / having nothing to do Ferman Dealership !! I would travel there again ! More

Amazingly friendly service and attention to detail about what I wanted from Miguel Alvarez. Amazing price for the used 2020 Jeep Wrangler & great service department help from Kevin for my 2015 Durango. what I wanted from Miguel Alvarez. Amazing price for the used 2020 Jeep Wrangler & great service department help from Kevin for my 2015 Durango. More

Great buying experience!! Great customer service Sheryl did a great job throughout the transaction. Sheryl communicated the process and followed up and coordinated the delivery Great customer service Sheryl did a great job throughout the transaction. Sheryl communicated the process and followed up and coordinated the delivery of our new vehicle. Thanks again to your attention to detail Sheryl. More

Outstanding service! Doug Kiekintveld greeted us within minutes of our arrival. After explaining our needs, he took us to the perfect truck and explained the features. He is professional, knowledgeable, fr minutes of our arrival. After explaining our needs, he took us to the perfect truck and explained the features. He is professional, knowledgeable, friendly and went above and beyond what was expected. The entire experience at Ferman was excellent. Kudos to you Doug, we appreciate your professionalism. Our time with Tom Frost was also superb. He is excellent at financing and crunching numbers. Along with his great demeanor, he went out of his way to save us thousands. Thank you Tom, This was our second purchase from Ferman Lutz. Your staff and service are excellent. Thank you More

What it should be like! When we purchased my wife a new Charger this February, Kathy Meyers was our sales person and is great to work with; no pressure and very accommodatin When we purchased my wife a new Charger this February, Kathy Meyers was our sales person and is great to work with; no pressure and very accommodating! Kathy was is also wise enough to know when she did not have the answers to my questions, she found someone who did. i.e. I had a couple mechanical question about the 2019 Charger. She asked Milo Rozenhal if could help and answer my questions. Milo stopped what was doing came out and joined us, he addressed my questions and was not put out in the least bit. They both were patient and treated us like we were the only people in building. Miloand Kathy are incredibly informative and well of information. Even though he's in the Service Department he did not hesitate to work with us and addressed any concerns. Subsequently when I wanted purchase a new Challenger; I came back to this dealership and asked Kathy to help us through this process to purchase my new car. Because Kathy and Milo worked as a team, (unlike the GMC service department) I had no reason to look to another dealership. I am retired GM for Verizon World Headquarters and had over 4000 people worldwide reporting to me; Katy and Milo walk the walk in putting the customer first. Thank you Kathy and Milo More

Everyone was just so helpful Bought my Jeep Grand Cherokee at this dealership and have always taken it here for repairs . staff is right on point and get the job done in a time Bought my Jeep Grand Cherokee at this dealership and have always taken it here for repairs . staff is right on point and get the job done in a timely manner. Pretty soon I'll be looking for a newer Jeep and I won't shop any where else More

Excellent service and staff. Anthony was very knowledgeable and customer service oriented who exceeded my expectations during this and all previous visits for service. Thanks for that great Job. knowledgeable and customer service oriented who exceeded my expectations during this and all previous visits for service. Thanks for that great Job. More

Best Dealership Service Experience in Years I needed an extended warranty replacement of my stock radio. Bill at Ferman took exceptional care of me. One visit to diagnose the problem, another I needed an extended warranty replacement of my stock radio. Bill at Ferman took exceptional care of me. One visit to diagnose the problem, another quick visit to install the new radio after it arrived. Thanks!! Also, very considerate and supportive of masking in light of the COVID-19 crisis. More