Ferman Chrysler Jeep Dodge RAM Wesley Chapel

I found the vehicle I ultimately purchased on line, before going to the dealership to do a test drive. Upon arriving at the dealership, I was greeted by a sales rep, rather than a receptionist as the before going to the dealership to do a test drive. Upon arriving at the dealership, I was greeted by a sales rep, rather than a receptionist as the staff had been reduced do to COVID safety measures. The sales rep (George) asked a few questions, and attempted to find the sales rep I had originally started with on line. Upon finding she had already left for the day, George began to help me, even though he was scheduled to leave for the day, He hunted down the vehicle on a different lot, and joined me for the test drive. The vehicle sold itself, and George merely asked if I liked it. No pressure from him, but he was quick with answers to any questions I had in regards to the vehicle. Ultimately, I did decide to pull the trigger, and purchase the vehicle. Throughout the paperwork process George was transparent in regards to what the numerous forms were for. The price for the new vehicle was fair, and I was given a fair trade value for my trade in. The final paperwork was quick, and painless when I met with the sales manager. Overall, the whole experience was low pressure, and about as easy as a high dollar transaction can be. All staff I interacted with were friendly, and helpful. George, and the sales manager went above and beyond for me, as I pulled off the lot at nearly 10:30pm. They seemed happy to stay. I would, and already have recommended this dealership to multiple peers, friends, and coworkers. Regards, John Schmerling 2020 Jeep Gladiator Rubicon More

Fast and easy Kevin Hojnacki got my Grand Cherokee in for an oil change and tire rotation without having an appointment and got me in and out super quick! I also no Kevin Hojnacki got my Grand Cherokee in for an oil change and tire rotation without having an appointment and got me in and out super quick! I also noticed everyone had masks on and were practicing social distancing guidelines. Thank you Ferman! More

The issue was resolved, I was offered with a rental and once my vehicle was fixed, it was washed and filled with gas. I appreciate the service and the kindness of the employees ! once my vehicle was fixed, it was washed and filled with gas. I appreciate the service and the kindness of the employees ! More

Easy buying experience and great deal! Ferman made the buying process easy and we love the Jeep. The deal was exactly as negotiated with no games. We will happily do business with Ferman in Ferman made the buying process easy and we love the Jeep. The deal was exactly as negotiated with no games. We will happily do business with Ferman in the future. More

Kathy was exceptional. She went above and beyond to get me into my new Jeep. I will definitely be returning to the Wesley chapel location and recommending as well. me into my new Jeep. I will definitely be returning to the Wesley chapel location and recommending as well. More

great service I have used Ferman in the past and have had great service from the service rep (Kevin Hojnacki) he advised me of the problem with my Jeep and the cost I have used Ferman in the past and have had great service from the service rep (Kevin Hojnacki) he advised me of the problem with my Jeep and the cost for the repair More

Oil change and turn signal lamp replacement Check in was easy and efficient. Task took a little over an hour from drop off to car return. In general, employees are friendly and knowledgeable a Check in was easy and efficient. Task took a little over an hour from drop off to car return. In general, employees are friendly and knowledgeable and for a dealership. the prices are very fair. More

service Kevin in service is the best, I trust him to take care of my car and keep it running with out problems . I travel over an hour to get to the dealershi Kevin in service is the best, I trust him to take care of my car and keep it running with out problems . I travel over an hour to get to the dealership and it is worth it to get the service I need. More

Whenever I get service done on my car. I always have a good experience. Employees are always nice and friendly. They keep me up to date on the work that’s been done to my car. Definitely recommend this de good experience. Employees are always nice and friendly. They keep me up to date on the work that’s been done to my car. Definitely recommend this dealership to anyone that needs service done. Keep up the good work! More

Prompt, professional and friendly. I do not remember the name of my service rep but he was very good. I would highly recommend the service department name of my service rep but he was very good. I would highly recommend the service department More