Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Fastest service I've had I went in for an oil change and they told me they were going to do a tire rotation. They didn't point out the rotation was an additional charge. Let I went in for an oil change and they told me they were going to do a tire rotation. They didn't point out the rotation was an additional charge. Let the customer know ahead of time what the total will be. More

Treated Well! Jason Croucher helped my wife and I through the purchase of a 2020 "Willys" Jeep Wrangler in early May. Jason made it an easy transaction and provide Jason Croucher helped my wife and I through the purchase of a 2020 "Willys" Jeep Wrangler in early May. Jason made it an easy transaction and provided superb assistance from the first time we walked into the dealership until we drove off in our new ride. We were not an easy sale, as I think I negotiate "energetically" and will press for the best possible deal. Jason and his Sales Manager, Chris, listened and we arrived at a mutually agreeable bottom line. At delivery, Jason did a solid job of walking us through our new Jeep and ensured it was fully detailed to our satisfaction. Regarding our time signing papers, which is done with the Finance Director Robert Packard, it was actually a fun experience. Robert has been doing finance for many years, so there was little wasted time. I believe in extended warranties, proven just last month when the A/C compressor of our 2017 Silverado High Country with 39,700 miles failed (but covered!), so we bought one from Robert and appreciate his professional assistance. Thanks, Ferman Jeep! More

Always efficient, great at communication, and professional. I never have to wait long for service and always helpful when I ask a question or have a need. professional. I never have to wait long for service and always helpful when I ask a question or have a need. More

Great Experience at Ferman.....again Another great experience at a Ferman dealership. We didn't quite come to an agreement at first but Johnathan Hurley made every effort to meet us in th Another great experience at a Ferman dealership. We didn't quite come to an agreement at first but Johnathan Hurley made every effort to meet us in the middle. This is my fourth car purchase at a Ferman dealership and I will continue coming back if the people there put fourth an effort like Johnathan. More

Sheryl is amazing, very knowledgeable and cuts right to business. Never felt like I was getting the run around. I would definitely like to work with her in the future. business. Never felt like I was getting the run around. I would definitely like to work with her in the future. More

Metin was great and worked to get us a great deal! Also Gonca helped us to get an amazing rate on our new Jeep. Wonderful buying experience and we will be back when we need our next vehicle! Gonca helped us to get an amazing rate on our new Jeep. Wonderful buying experience and we will be back when we need our next vehicle! More

Great! Awesome! Moved to Florida from Missouri and found us a new dealership. They helped us in every way! We will definitely be doing business with this dealer as long as we live here. us a new dealership. They helped us in every way! We will definitely be doing business with this dealer as long as we live here. More

Organized, detailed, efficient, friendly I purchased my 2017 Jeep Renegade from this dealership, conveniently located in my neighborhood. This has been my best car purchase experience so far I purchased my 2017 Jeep Renegade from this dealership, conveniently located in my neighborhood. This has been my best car purchase experience so far. Since then, I have been taking it here for maintenance. Brian explained in detail what my Jeep needed and recommended services that were necessary since my Jeep is now 40 K mile. The service package they offer is very affordable and I have never encountered any issues with the maintenance. They excel in their costumer service, even during Covid 19. The facilities are clean, organized and the staff is friendly and costumer- service dedicated. I highly recommend this dealership for your purchase and service. More

our sales rep jason speed along with Mr Frost worked diligently with us & for us! we appreciate both of them.. a bright future for mr speed somewhere in your organization !!! diligently with us & for us! we appreciate both of them.. a bright future for mr speed somewhere in your organization !!! More

I took my car in for regular service on a Friday. Not only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. T only was it the middle of a rainstorm, but all the power had gone out as well. I left it and figured there was no way they'd get to it that day. They finished on time and even gave a small discount for the inconvenience. Bill was the guy in charge that day and he was fantastic. He was professional, outgoing and friendly, and never broke a sweat when the power went out. I will definitely go back for all my service needs. More