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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,080 Reviews

1,080 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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September 02, 2021

The associate greeted me as soon as I pulled up, knew my name and took my car in right away. It was a great experience. More

by mestevez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 08, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 30, 2021

Kevin was great getting me in before my scheduled appointment when I began having more concerning issues with my vehicle. Thanks Kevin! More

by rjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Sep 08, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 30, 2021

I had the best customer service experience with this dealership. Kevin was helpful, courteous, and knowledgeable. He explained everything going on with my vehicle in a way I could understand. I recommen More

by Timadella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Sep 08, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 26, 2021

I thought something was wrong with my jeep, and I took it in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 30, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 25, 2021

The service department is very professional and courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still e More

by djd72corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 25, 2021

The staff is very friendly but the price is really higher for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… More

by vsoto21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kaplan
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 22, 2021

The Staff, specifically Michael showed a courteous and professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. More

by troncosohectorj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, who works in service.
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 22, 2021

Awesome, clean, friendly, responsive, timely, Service department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 22, 2021

This was a very pricy repair. Brian was empathetic, professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted wit More

by luvmymare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 21, 2021

Mixhael was awesome. My work was done expediently and efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me f More

by Ashetv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kaplan. 5 stars
Aug 26, 2021 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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