Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,080 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
I had the best customer service experience with this dealership. Kevin was helpful, courteous, and knowledgeable. He explained everything going on with my vehicle in a way I could understand. I recommen dealership. Kevin was helpful, courteous, and knowledgeable. He explained everything going on with my vehicle in a way I could understand. I recommend this dealership to anyone wanting great customer service. More
I thought something was wrong with my jeep, and I took it in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. More
The service department is very professional and courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still e courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still exists. More
The staff is very friendly but the price is really higher for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… More
The Staff, specifically Michael showed a courteous and professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. More
Awesome, clean, friendly, responsive, timely, Service department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. More
This was a very pricy repair. Brian was empathetic, professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted wit professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted with were professional also. More
Mixhael was awesome. My work was done expediently and efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me f efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me for over 1000. I will only have my work done at Ferman now. THANKS MICHAEL More