Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

I just meet Neil for the first time he was very courteous and listen to my concerns which were resolved. I was also impressed with the Multi-Point Inspection with "You're Green To Go" really made me felt ap and listen to my concerns which were resolved. I was also impressed with the Multi-Point Inspection with "You're Green To Go" really made me felt appreciated as a customer. More

I dropped off my Jeep for an oil change. I went back home and took a nap. Then I went to the grocery store. Got a text saying rear brake service is required, but I just bought groceries, and you know how muc and took a nap. Then I went to the grocery store. Got a text saying rear brake service is required, but I just bought groceries, and you know how much that costs. Also, I knew I had to fill the tank in that Jeep, so it was a no-go on the brakes. Wife wanted to go do a little more shopping, so it took a while before I could make it back to pick up my Jeep. Told the service advisor who I was, he gave me my keys and had me sign some documents. Then I was free to go More

The associate greeted me as soon as I pulled up, knew my name and took my car in right away. It was a great experience. name and took my car in right away. It was a great experience. More

Kevin was great getting me in before my scheduled appointment when I began having more concerning issues with my vehicle. Thanks Kevin! appointment when I began having more concerning issues with my vehicle. Thanks Kevin! More

I had the best customer service experience with this dealership. Kevin was helpful, courteous, and knowledgeable. He explained everything going on with my vehicle in a way I could understand. I recommen dealership. Kevin was helpful, courteous, and knowledgeable. He explained everything going on with my vehicle in a way I could understand. I recommend this dealership to anyone wanting great customer service. More

I thought something was wrong with my jeep, and I took it in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. in for service. They checked it out and assured me that everything was ok, and didn’t even charge me. More

The service department is very professional and courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still e courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still exists. More

The staff is very friendly but the price is really higher for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… for the jobs. In other dealers at the end they wash the car as a part of the service, In here nop… More

The Staff, specifically Michael showed a courteous and professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service. More

Awesome, clean, friendly, responsive, timely, Service department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed. More