Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Service advisor Brian Guest was very attentive in documenting my concerns and getting them taken care of. They tried hard to duplicate a concern regarding a possible very small oil leak, going above documenting my concerns and getting them taken care of. They tried hard to duplicate a concern regarding a possible very small oil leak, going above and beyond, even keeping vehicle overnight to try to locate the leak with the dye. I was very pleased with the experience. More

We had a great experience with service last weekend. We appreciate your quality customer service. We appreciate your quality customer service. More

Ryan provided outstanding customer service by keeping me informed throughout the whole process! Thank you for making this as painless as possible! informed throughout the whole process! Thank you for making this as painless as possible! More

Great service. Friendly and knowledgeable staff. Would highly recommend. Text updates are the best communication. Friendly and knowledgeable staff. Would highly recommend. Text updates are the best communication. More

I made an appointment for 20k service. Everything went great and Joseph got me in out very quickly. Everything went great and Joseph got me in out very quickly. More

Sean was able to get me in early and done quickly. I was very appreciative. I was very appreciative. More

Anthony met me as soon as I drove in. He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service cent He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service center. He informed me of the progress and suggested that I consider buying tires. Inquired when the next tire sale would occur. Service was completed within 1 1/12 hours. My only disappointment was that the dealership had instituted a service charge for using a credit card. I initially booked the service online with a follow-up call from the dealership. In neither the online booking nor phone call was I informed of the extra charge. Anthony had to deliver the news. More

Joey was fantastic. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible. More

Very competent in assessing and fixing my Jeep Wagoneer, good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service app good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service appointment but once I got in everything was smooth! More

Professional and quick; I appreciate their quality of service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM More