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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,105 Reviews

1,105 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 01, 2025

Service advisor Brian Guest was very attentive in documenting my concerns and getting them taken care of. They tried hard to duplicate a concern regarding a possible very small oil leak, going above More

by tracy4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 02, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 29, 2025

We had a great experience with service last weekend. We appreciate your quality customer service. More

by Dskinnerrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 01, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 28, 2025

Ryan provided outstanding customer service by keeping me informed throughout the whole process! Thank you for making this as painless as possible! More

by deankestom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 31, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 03, 2025

Great service. Friendly and knowledgeable staff. Would highly recommend. Text updates are the best communication. More

by dczuniga78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 04, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 24, 2025

I made an appointment for 20k service. Everything went great and Joseph got me in out very quickly. More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mannone
Feb 25, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 21, 2025

Sean was able to get me in early and done quickly. I was very appreciative. More

by s.m.leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in service
Feb 24, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 15, 2025

Anthony met me as soon as I drove in. He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service cent More

by skip1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 17, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 11, 2025

Joey was fantastic. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible. More

by mvsuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 12, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 06, 2025

Very competent in assessing and fixing my Jeep Wagoneer, good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service app More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 07, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

February 04, 2025

Professional and quick; I appreciate their quality of service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM More

by larafreajah
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank- David Cooper, Amanda Alvarez, Gray Burtchaell, Don Reising, Jonathan Semidey, James Zabel, Terry Mahoney, Michelle Alexander
Feb 05, 2025 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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