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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,080 Reviews

1,080 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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October 29, 2020

very dependable service and friendly personal, I have been taking my Jeep to Ferman for some major repairs and have no complaints. Keven in the service department was on top of all the repairs being done More

by chuck.erhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven in service dept
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 29, 2020

Chuck Henry was very helpful in explaining why my car was doing all the things it was doing. He was very knowledgeable and very patient. More

by Rettigs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 28, 2020

Wonderful service. Been taking my 2016 Ram 1500 to the dealer since i bought it there. Never a problem. Quick, fair, good prices. Taking great care of my truck. Brian is great Service Advisor More

by dvparker99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 28, 2020

Well done. TOO ExpensiveEveryone was friendly and work Well done. TOO Expensive Everyone was friendly and work completed quickly.Wish my warranty had covered the repairs and services but all was completed More

by bonniebankrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 02, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 26, 2020

Ferman Chrysler's service department is definitely customer focused. That includes both the service advisors and service technicians. They are very attentive start to finish and the service is prompt. More

by npr8642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 26, 2020

Truck had several warning lights illuminated on dash and we brought it in for service. Service team was professional and communication was good during all stages of repair. Positive experience overall. More

by tjsjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 28, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 25, 2020

Chuck Henry was my service advisor and was great as always. I made a last minute appointment, they helped me without hesitation and got me in and out quickly. Thanks Chuck More

by hcolon27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Henry
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 23, 2020

Very professional and flexible with compassionate and caring attitude and prompt response to my needs and concerns and ver timely efficient I also love the waiting area and appointment scheduling More

by hani3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 23, 2020

Prompt and HONEST service professionals. Very understanding and accommodating for my unique needs. I gladly drive past other dealers to come here! Nice to know a dealership cares about more than More

by Jeeptastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Oct 26, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 12, 2020

my service provider was Anthony he was great he was very kind made sure I had a loner for the time they had my jeep. I bought my jeep from another dealership who I was very unhappy with how their customer s More

by clarry1936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 12, 2020 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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