Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

great place for people treating people right our first time at this dealership. straight forward, they explain everything, and most of all they listen. they did their work in a timely manner, our first time at this dealership. straight forward, they explain everything, and most of all they listen. they did their work in a timely manner, More

Bill was so helpful from start to finish! In and out within a few minutes!! You definitely should keep this one around as long as ya can!! within a few minutes!! You definitely should keep this one around as long as ya can!! More

Fast Service I always use this dealership to do my Jeep services, fast, friendly, coffee and comfortable waiting area excellent work. Highly recommended best deale I always use this dealership to do my Jeep services, fast, friendly, coffee and comfortable waiting area excellent work. Highly recommended best dealership by far More

My 1st service in FL. Everyone was polite and efficient. Since I'm from TN I probably will not be back - unfortunately! I will recommend Ferman to my friends in Tampa. Since I'm from TN I probably will not be back - unfortunately! I will recommend Ferman to my friends in Tampa. More

Very knowledgeable and helpful All employees seem happy and very friendly willing to help, explain and caring. Take great care of your automobile and make sure you are taken care of All employees seem happy and very friendly willing to help, explain and caring. Take great care of your automobile and make sure you are taken care of also. More

Always great service I always receive exceptional service from the service department at Ferman Chrysler Jeep Dodge Ram. They are courteous and fair with their pricing. I I always receive exceptional service from the service department at Ferman Chrysler Jeep Dodge Ram. They are courteous and fair with their pricing. I highly recommend them. More

3 month check-up (oil,tires and multi-point inspection) I purchased the (three oil change package) good deal. Just make an appointment, come in, give your name and your done. Like I said your done, the serv I purchased the (three oil change package) good deal. Just make an appointment, come in, give your name and your done. Like I said your done, the service is fast, clean and honest. Thank You. More

Service vs Sales Service people are very helpful and polite. But, I would never buy another vehicle from Ferman, sales person wasn't too bad, but management "sucked" Service people are very helpful and polite. But, I would never buy another vehicle from Ferman, sales person wasn't too bad, but management "sucked" We waited almost six hours for the paperwork to be done, from before 3PM to almost 9 PM. I mentioned to the sales manager that we could use something to eat and he ignored us, just said they were short handed and we would have to wait. If we had to do it again we'd walk out and Ferman could have kept their 50,000 dollar van. More

Great Service Manager I wanted to take a minute and review my experience with the Service Manager Anthony. My wife and I purchased a 2018 Grand Cherokee last summer that I wanted to take a minute and review my experience with the Service Manager Anthony. My wife and I purchased a 2018 Grand Cherokee last summer that was having an issue we believed should be covered under the warranty. We were hearing a creaking noise in the under carriage frequently. The vehicle was first serviced in Feb. 2019 but the tech could not hear the noise. In October 2019 we returned the vehicle back to the dealership because the noise was much more noticeable. After discussing the issue with Anthony, he worked with the Tech to identify the problem and get it corrected. The service was covered under the warranty and my phone calls and personal encounter with Anthony were terrific. He is a true professional in your service department. He also worked it out to provide my wife a replacement jeep while our jeep was being serviced. Awesome work! Thanks so much Anthony! Mike Jackson More

Battery completely dead. Car hauled in. My Dodge Caravan died. Car was brought to the service center by AAA Service. I received excellent service from Brian Quest that prepared work order an My Dodge Caravan died. Car was brought to the service center by AAA Service. I received excellent service from Brian Quest that prepared work order and vehicle was taken for repairs very quickly. More