Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Great experience Quality work done in a timely manner. Much better than my last appointment for the same type of service which took over 2 hours for an oil change and Quality work done in a timely manner. Much better than my last appointment for the same type of service which took over 2 hours for an oil change and tire rotation. More

Great Service Professional and courteous service, work performed as requested. Ferman is excellent. See you next time. Requested work completed and in and out in un Professional and courteous service, work performed as requested. Ferman is excellent. See you next time. Requested work completed and in and out in under 60 minutes. More

pretty good I didn't rate a 5 star because I feel that a little more contact would be great as to how the repairs are coming along in the course of the day. For I didn't rate a 5 star because I feel that a little more contact would be great as to how the repairs are coming along in the course of the day. For instance, our Jeep was supposed to be ready on a certain day and as the day progressed it was evident to me that it was not going to be ready, so I had to try and get someone on the phone to verify if it was going to happen or not. But. Bob Cooper told me it was not going to be ready. That was ok and I was able to pick it up the next day. Thanks to Mr. Cooper, because I could not get a hold of my service adviser. It's been my past and present dilemma not being able to get answers from any of the service advisers. All you get is voice-mail, leave a message. Yeah right. More

Service Anthony in the service department provided excellent customer service. I appreciate the attention to the detail for what was necessary and also for p Anthony in the service department provided excellent customer service. I appreciate the attention to the detail for what was necessary and also for providing a rental vehicle. More

Great Service! Just had my Jeep in for service and as always, staff is friendly & courteous. Service dept. does a great job in taking care of my vehicle. Kevin, the Just had my Jeep in for service and as always, staff is friendly & courteous. Service dept. does a great job in taking care of my vehicle. Kevin, the Asst. Service Mngr. who I like to work with, is very knowledgeable about Jeeps, super friendly and does a great job in follow up making sure I'm happy with everything that was done to my Jeep. Bob Cooper who is the Service Mngr., and I stuck up a conversation in the drive aisle when I arrived. He too is also very friendly and eager to make sure that you have a great service experience at the dealership. More

Always pleasant to deal with Employees are pleasant, friendly and answer all the questions and concerns that I have. I will always service my Jeep there. Sales and service is seco Employees are pleasant, friendly and answer all the questions and concerns that I have. I will always service my Jeep there. Sales and service is second to none on how they treat customers. It is a pleasure going there when I need to. More

Always get top and prompt service Excellent and prompt. Great dealership. Been with them since 1980s. Purchase all my autos here. This is a rather unnecessary requirement to be at leas Excellent and prompt. Great dealership. Been with them since 1980s. Purchase all my autos here. This is a rather unnecessary requirement to be at least 25 words More

First-time customer Scheduling was very easy and upon arrival I was actually in and out much quicker than I had anticipated. The staff in the service department were out Scheduling was very easy and upon arrival I was actually in and out much quicker than I had anticipated. The staff in the service department were outstanding friendly and efficient More

VEry smooth and timely transaction. Kevin, my service advisor answered all my questions and concerns. Smooth transaction from the time I entered the service department until my repairs Kevin, my service advisor answered all my questions and concerns. Smooth transaction from the time I entered the service department until my repairs were completed. Luis, the technician was very knowledgeable and honest with me. I appreciated that. I have since recommended my neighbor to have his 300 M serviced there rather than Dade City. HIGHLY RECOMMEND THIS DEALER FROM A SERVICE STANDPOINT!!!!!!!!!!!!!!! More

Fast, excellent, polite and friendly experience! Anthony approached me with a friendly greeting and began taking care of my needs right away. As I explained my service requirements, he explained the Anthony approached me with a friendly greeting and began taking care of my needs right away. As I explained my service requirements, he explained the most cost saving options and utilized coupons wherever he could. I waited for the service and was in and out in a hour. Extremely pleased with the experience and will continue to use Ferman Chrysler for all future service or repair. More