Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

OUTSTANDING SERVICE I went there with Bluetooth problems on my 2016 Renegade. They took the vehicle in and replaced the system. While my vehicle was there they provided a I went there with Bluetooth problems on my 2016 Renegade. They took the vehicle in and replaced the system. While my vehicle was there they provided a loaner which was outstanding. The service personnel were knowledgeable, courteous, and friendly. They left me with to "Old time" impression of what quality and a service department should be. Highly recommended !!!!! More

Completely solved my complex problem The team stands behind their work and ensures that the problem is solved no matter how many times you show up. They greet you with a smile and try to The team stands behind their work and ensures that the problem is solved no matter how many times you show up. They greet you with a smile and try to address the situation. The manager is extremely knowledgeable and helpful. I am really glad that I am using a team for the past 10 years More

Amazing Service Anthony Cagley the service advisor knows what he’s doing and provides excellent customer service! I cannot thank him enough for being so kind and help Anthony Cagley the service advisor knows what he’s doing and provides excellent customer service! I cannot thank him enough for being so kind and helpful while figuring out the diagnosis of my 04 Jeep Grand Cherokee. I will come back to him every time for any future service needs! He’s the best! More

Service Great! You always on top of your game! I drive 30 miles to this location when I have a dealer within 5 miles. WHY because I always getn great service Great! You always on top of your game! I drive 30 miles to this location when I have a dealer within 5 miles. WHY because I always getn great service Thanks To the Service manager and Brian Guest Thanks James Parish More

Great service experience! Tom Bambard is 100% awesome! He was able to work my Renegade in to diagnose and resolve the issue even though the shop looked very busy. Each phase wa Tom Bambard is 100% awesome! He was able to work my Renegade in to diagnose and resolve the issue even though the shop looked very busy. Each phase was completed more quickly than expected and was done right. Tom’s communication was timely throughout. It is the attention to detail that pushes above expectations right down to running the car to cool it down before bringing it to me. What more can you ask for?! It was under warranty so I can’t speak to the price. More

Got a notice from Chrysler Got me in the day I called. Did an over all check. Adjusted tire pressure. Everything else was fine. So was in & out in an hour. Got me in the day I called. Did an over all check. Adjusted tire pressure. Everything else was fine. So was in & out in an hour. More

key made the service was good . The parts guy sent me to service. the price of the key fob is very high. they did get me out in under an hour. the service was good . The parts guy sent me to service. the price of the key fob is very high. they did get me out in under an hour. More

Great Thomas always makes sure everything is taken care of and makes the review of the visit easy to understand what is going on with the vehicle. Thomas always makes sure everything is taken care of and makes the review of the visit easy to understand what is going on with the vehicle. More

Auto Repair Service Service team did an awesome job with keeping me informed of parts and process time for completion of repairs. I received phone calls with updates as Service team did an awesome job with keeping me informed of parts and process time for completion of repairs. I received phone calls with updates as to when my vehicle would be ready. Great job by everyone involved. More

Recall was performed in less than an hour. The staff was friendly and courteous.I was given a convenient appointment time which accommodated my work schedul was performed in less than an hour. The staff was friendly and courteous.I was given a convenient appointment time which accommodated my work schedule. More