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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,084 Reviews
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1,084 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
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September 02, 2018
Awesome Service! Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Fe Ferman Chrysler Jeep Dodge RAM Tampa is an awesome honest dealership. I purchased oversized mud tires and had them installed on my Jeep Wrangler. Ferman Chrysler Jeep Dodge RAM Tampa delivered what they promised. Since I went up a size and not knowing what to expect, I had questions. Karl was my point of contact and he was great. He explained everything to me without making me feel incompetent. I know what I was asking, most people with this kind of vehicle would have known before they walked in the door but Karl made me feel like it was a normal question. If you want quality service, Ferman Chrysler Jeep Dodge RAM Tampa is the place to go. Sales (New)Sales (Used)ServiceVehicle brand purchased or considered Select up to 10 employees you worked with: Sales Michelle Alexander Amanda Alvarez Gray Burtchaell Matt Cerro Derrick Ciena Travis Cole Frank- David Cooper Marc Graves sammy Haidar David Hussein Terry Mahoney Juan Martinez Kathy Meyers Mike Patrikis Don Reising Jonathan Semidey Demontrelle Smith James Thompson Sales Training Pete Wacelitz Guy Wallis James Zabel Management Luke Miller Add other employee(s) not listed above: Karl and the gentleman in sales (ordered the tires for me) Type employee names separated by comma. Could You Say a Little More?(Optional)Rate this dealership (Where applicable) Customer Service Click to rate Quality of Work Click to rate Friendliness Click to rate Price Click to rate Were you asked to leave this review by an employee of the dealership? No Important By checking the box to the left and clicking "Submit" below, you expressly agree to DealerRater's Terms of Use and further certify that you are not associated with a dealership or service center, past or present, nor is anyone in your family. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page. Submit Review More
by Hlpmap1991
Employees Worked With
Karl and the gentleman that ordered my tires
September 01, 2018
Service My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit. My first visit so not much to say. Everything went very well my service rep. was very knowledgeable and to point so overall it was a good visit. More
by darrendecosta
Verified CustomerEmployees Worked With
Thomas
August 30, 2018
Great service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you More
by robert.cevasco
Employees Worked With
Tom
August 29, 2018
Kevin is excellent to work with Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really dr Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really drove the truck to see if it still has problems. More
by Renedo1967
Employees Worked With
Kevin
August 29, 2018
A+ Great service Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. More
by PWHITTLESEY
Employees Worked With
Brian Guest, Mike Patrikis
August 26, 2018
Everything as expected The staff there is very helpful. I’ve had service done there several times and always been satisfied with the work they’ve done. Would recommend this The staff there is very helpful. I’ve had service done there several times and always been satisfied with the work they’ve done. Would recommend this dealer. More
by Jimmck
Employees Worked With
August 24, 2018
Poor service My experience at this dealership has been awful ever since I got my car. My car had a previous owner that used to take it to this dealership so I thou My experience at this dealership has been awful ever since I got my car. My car had a previous owner that used to take it to this dealership so I thought it was only right to continue to take it here. I am aware that my car is older so of course it’s gonna have problems and I’m trying to keep up with maintenance. At a service appointment, I got my break pads fixed or repaired (or whatever the correct term is) because I like to keep up with maintaining my car. When i leave with my car, my car is making noises and violently jerking. I remained calm because I thought that it could be my car just being old. so I take it back to them and I had to pay for a diagnostic for my brakes. Turned out, I had to fix the sway bar links. That was close to $900. I got this fixed with the intentions of the noises and jerking would cease but no, I pulled out the dealership and it still sounded the same and drove the same.so I complained and still, no one helped. I even came up and asked for the manager and they are never there or the service people try to lead me somewhere else. So I finally got it checked again, and now it’s that I have to get new break calibers. That’s an extra $600-$700. Now I’m not naive so I’m pretty sure they could’ve told me about my calibers a long time ago when I paid for the diagnostic. Moral of this story, they made me waste money. More
by AJ1028
Employees Worked With
Brian, Anthony, and Jamie (manager)
August 24, 2018
Recall and repair Made an appointment online for some maintenance and recall service. Work was done in a timely manner including diagnosing a rotor/brake issue and I w Made an appointment online for some maintenance and recall service. Work was done in a timely manner including diagnosing a rotor/brake issue and I was notified that I could pick up my vehicle. Overall everything went smoothly. More
by t_towns
Employees Worked With
Kevin
August 23, 2018
Head light repair Anthony was assigned to me as my agent and I am so grateful. He was kind and charismatic, explained the process and what to expect. He was prompt with Anthony was assigned to me as my agent and I am so grateful. He was kind and charismatic, explained the process and what to expect. He was prompt with returning my text message and phone call. More
by llopezalexis
Employees Worked With
Anthony Cagley
August 23, 2018
Friendly service I went in for an oil change and left with an oil change. No pushy salesman to get more items done. The reviewed with me the upcoming services that wer I went in for an oil change and left with an oil change. No pushy salesman to get more items done. The reviewed with me the upcoming services that were needed and that was it. In and out quick with a smile. Ty More
by Trevor
Employees Worked With
Guy Wallis
