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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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August 30, 2018

Great service and nice atmosphere good knowledge of the problem and the service necessary. Ordered what was needed and a great follow up thank you More

by robert.cevasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 29, 2018

Kevin is excellent to work with Kevin is very friendly and informative. Kept me updated on the repairs. I did not mark excellent on the repair itself because my son has not really dr More

by Renedo1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 29, 2018

A+ Great service Was able to dorp off and get a loaner in 15 min. Picked up truck and was given a full service car wash including the mats. Thx. More

by PWHITTLESEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest, Mike Patrikis
Sep 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 26, 2018

Everything as expected The staff there is very helpful. I’ve had service done there several times and always been satisfied with the work they’ve done. Would recommend this More

by Jimmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 24, 2018

Poor service My experience at this dealership has been awful ever since I got my car. My car had a previous owner that used to take it to this dealership so I thou More

by AJ1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Anthony, and Jamie (manager)
Sep 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We apologize for the negative experience you had with us. Please contact our manager, Robert Cooper at (813) 285-0713 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 24, 2018

Recall and repair Made an appointment online for some maintenance and recall service. Work was done in a timely manner including diagnosing a rotor/brake issue and I w More

by t_towns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 29, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 23, 2018

Head light repair Anthony was assigned to me as my agent and I am so grateful. He was kind and charismatic, explained the process and what to expect. He was prompt with More

by llopezalexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cagley
Aug 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 23, 2018

Friendly service I went in for an oil change and left with an oil change. No pushy salesman to get more items done. The reviewed with me the upcoming services that wer More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Wallis
Aug 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 23, 2018

Great service in a busy economy is hard to accomplish I brought my wife’s 2015 Town & Country in for motor noise and thankfully it was under warranty. This is our only vehicle and with 3 kids and busy sch More

by jason.norrie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Aug 23, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 23, 2018

Anthony rocks!service advisor Anthony rocks. I love him! He went above and beyond. I had service done on my van which I did not purchase at Furmann. From now on Furmann is my new h More

by redvelvet143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 29, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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